Cafe Shift Lead – Team Leader & Service Excellence

Starbucks; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee shop chain in Calgary, Alberta, is looking for a Shift Supervisor to assist the store manager in executing operations. The role involves team leadership, providing exceptional customer service, and ensuring compliance with health and safety guidelines. Ideal candidates should have experience in retail or restaurant environments, strong interpersonal skills, and the ability to direct work effectively. This opportunity offers a supportive team atmosphere in a well-rated workplace.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Lead team members and delegate tasks effectively.
• Provide legendary customer service and connect with customers.
• Ensure store operations comply with health and safety guidelines.
• Maintain a clean and comfortable store environment.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to learn quickly

Ability to work as part of a team

Job description

A leading coffee shop chain in Calgary, Alberta, is looking for a Shift Supervisor to assist the store manager in executing operations. The role involves team leadership, providing exceptional customer service, and ensuring compliance with health and safety guidelines. Ideal candidates should have experience in retail or restaurant environments, strong interpersonal skills, and the ability to direct work effectively. This opportunity offers a supportive team atmosphere in a well-rated workplace.