Cafe Shift Lead – Team Leader & Service Excellence

Starbucks; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading coffee company as a Shift Supervisor, where you'll enhance the Starbucks Experience through team leadership and exceptional customer service. Your role includes managing store operations, training partners, and maintaining a positive atmosphere while ensuring service excellence. If you have a passion for coffee and a commitment to quality service, we invite you to be part of this dynamic team.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.

Responsibilities

• Assist store manager in executing store operations.
• Provide legendary customer service.
• Train and provide feedback to partners.

Skills

Customer service

Interpersonal skills

Effective oral communication

Job description

Join a leading coffee company as a Shift Supervisor, where you'll enhance the Starbucks Experience through team leadership and exceptional customer service. Your role includes managing store operations, training partners, and maintaining a positive atmosphere while ensuring service excellence. If you have a passion for coffee and a commitment to quality service, we invite you to be part of this dynamic team.