Cafe Shift Lead – Team Leader & Service Excellence

Starbucks; Barrie; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in Barrie, Ontario, is seeking a Shift Supervisor to assist in store operations and ensure legendary customer service. The ideal candidate should have customer service experience and the ability to lead a team effectively. You will be responsible for maintaining store standards and creating a positive environment for both customers and partners. This position offers opportunities for personal development within a respected company.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations.
• Deliver legendary customer service.
• Maintain a clean and comfortable store environment.
• Organize opening and closing duties as assigned.

Skills

Customer service experience

Ability to direct the work of others

Strong interpersonal skills

Effective oral communication skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Barrie, Ontario, is seeking a Shift Supervisor to assist in store operations and ensure legendary customer service. The ideal candidate should have customer service experience and the ability to lead a team effectively. You will be responsible for maintaining store standards and creating a positive environment for both customers and partners. This position offers opportunities for personal development within a respected company.