Cafe Operations Lead

Second Cup; Ottawa; On-site; CAD 30,000 - 45,000; Full time

Job summary

A popular coffee shop in Ottawa is seeking a dedicated supervisor to oversee food preparation staff and manage customer interactions. The ideal candidate has at least 2 years of experience and a secondary school diploma. Responsibilities include ensuring health and safety regulations, managing inventory, and resolving customer issues. This position requires working on-site in a fast-paced environment.

Qualifications

• 2 years to less than 3 years of relevant experience.
• Ability to work in a fast-paced and physically demanding environment.

Responsibilities

• Supervise and coordinate activities of staff in food preparation.
• Address customer complaints and concerns.
• Ensure health and safety regulations are followed.
• Organize and maintain inventory.

Skills

Supervision

Customer service

Inventory management

Health and safety compliance

Education

Secondary (high) school graduation certificate or equivalent experience

Job description

A popular coffee shop in Ottawa is seeking a dedicated supervisor to oversee food preparation staff and manage customer interactions. The ideal candidate has at least 2 years of experience and a secondary school diploma. Responsibilities include ensuring health and safety regulations, managing inventory, and resolving customer issues. This position requires working on-site in a fast-paced environment.