Cafe Manager — Lead Ops & Guest Experience (Flexible Shifts)

1060436 ONTARIO LTD; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A local family-run café in Toronto is seeking a dedicated Café Manager to oversee operations, manage staff, and enhance customer satisfaction. The ideal candidate will have management experience in the hospitality industry, excellent communication skills, and a positive customer service attitude. Join us in our mission to create a warm community atmosphere while serving high-quality coffee and delicious baked goods.

Qualifications

• Proven management experience in the hospitality industry including Barista experience in a café setting.
• Hands-on experience with professional coffee machines.
• Availability to work within opening hours (including weekends and holidays).

Responsibilities

• Managing day-to-day operations of the cafe.
• Hiring and onboarding new wait staff and baristas.
• Training employees on drinks preparation and proper use of coffee equipment.
• Coordinating with vendors and ordering supplies as needed.

Skills

Management experience

Customer service attitude

Communication skills

Math skills

Experience with coffee machines

Education

High school diploma

Certification in Business Administration or Hospitality

Tools

Handheld restaurant POS systems

Job description

A local family-run café in Toronto is seeking a dedicated Café Manager to oversee operations, manage staff, and enhance customer satisfaction. The ideal candidate will have management experience in the hospitality industry, excellent communication skills, and a positive customer service attitude. Join us in our mission to create a warm community atmosphere while serving high-quality coffee and delicious baked goods.