café manager

Triumph Coffee; Vernon; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local café in Vernon, Canada, is searching for a Café Manager to oversee daily operations, manage a team of staff, and provide exceptional customer service. The candidate should have 1-2 years of experience in a café setting, relevant certifications, and strong communication skills. This is a permanent position requiring shift flexibility and a driver's license. Competitive hours and a dynamic work environment are offered.

Qualifications

• 1-2 years of experience in a café or food service environment.
• First Aid Certificate and Food Safety Certificate are required.
• Valid driver's licence is needed for this role.

Responsibilities

• Evaluate daily operations of the café.
• Modify food preparation methods and menu prices according to the budget.
• Monitor revenues and staff performance.
• Recruit and train staff, and organize daily operations.
• Ensure compliance with health and safety regulations.

Skills

Client focus

Excellent oral communication

Excellent written communication

Organized

Attention to detail

Ability to multitask

Team player

Education

No degree, certificate or diploma

Tools

MS Excel

MS Office

Point of sale system

Job description

Work Term : Permanent

Work Language : English

Hours : 35 to 40 hours per week

Education : No degree, certificate or diploma

Experience : 1 year to less than 2 years

Work setting

• Café

Tasks

• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people

Certificates, licences, memberships, and courses

• First Aid Certificate
• Food Safety Certificate

Computer and technology knowledge

• MS Excel
• MS Office
• Point of sale system

Transportation / travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities