café manager

CoCo Fresh Tea & Juice; Grande Prairie; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading restaurant chain in Canada is seeking a skilled manager to oversee daily operations. The candidate should hold a Bachelor's degree and have at least 2 years of experience. Responsibilities include analyzing budgets, training staff, and ensuring customer satisfaction. Ideal candidates are client-focused, organized, and efficient in communication. The position is on-site only.

Qualifications

• 2 years to less than 3 years of experience in a similar role.
• Safe Food Handling certificate is required.
• Food Safety Certificate is required.

Responsibilities

• Analyze budget to boost and maintain profits.
• Monitor staff performance and provide customer service.
• Recruit and train staff while supervising daily operations.

Skills

Client focus

Team player

Excellent oral communication

Excellent written communication

Dependability

Attention to detail

Education

Bachelor's degree or equivalent experience

Tools

Accounting software

MS Excel

Point of sale system

MS Office

Job description

Overview

Languages
English

Education

• Bachelor's degree
• or equivalent experience

Experience

• 2 years to less than 3 years

Work arrangement

• On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Rural area
• Willing to relocate

Responsibilities

Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Credentials

Certificates, licences, memberships, and courses

• Safe Food Handling certificate
• Food Safety Certificate

Experience and specialization

Computer and technology knowledge

• Accounting software
• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask