Cabin Ops Quality & Process Improvement Lead

Air Canada; Dorval; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading airline in Canada is seeking a Specialist in Quality and Process Optimization for Cabin Operations. The ideal candidate will have a university diploma and at least 5 years of experience in safety and training within the airline industry. Responsibilities include developing quality assurance processes and ensuring compliance with safety regulations. The role offers a dynamic work environment focused on continuous improvement and safety standards.

Qualifications

• 5 years safety / training experience in an operational branch of the airline industry.
• 2 years experience in conducting safety inspections or the equivalent.
• Flight Attendant background is required.

Responsibilities

• Lead the development of quality assurance and quality control processes.
• Develop strategies for Cabin Operations to improve process performance.
• Manage the design, implementation, and assessment of the IFS Quality Programs.

Skills

Safety / Quality training

Excellent oral and written communications skills

Detail-oriented

Highly organized

Education

College / University Diploma in a related field

Job description

A leading airline in Canada is seeking a Specialist in Quality and Process Optimization for Cabin Operations. The ideal candidate will have a university diploma and at least 5 years of experience in safety and training within the airline industry. Responsibilities include developing quality assurance processes and ensuring compliance with safety regulations. The role offers a dynamic work environment focused on continuous improvement and safety standards.