Bylaw Enforcement Officer

City of Penticton; Penticton; On-site; CAD 82,000 - 91,000; Full time

Benefits offered by this job

Free on-site parking

Tickets to local concerts and events

Annual golf tournament

Job summary

City of Penticton is hiring a full-time temporary Bylaw Enforcement Officer in Penticton, BC. The role focuses on enforcing municipal bylaws, patrolling public spaces, and collaborating with agencies to resolve issues.

Applicants should have Grade 12 with Bylaw I & II certification and municipal regulatory experience. The position includes training opportunities, reliable duties, and a 9-month term with a competitive hourly rate and benefits.

Qualifications

• Knowledge of City bylaws, adjudication hearings and city layout.
• Knowledge of municipal bylaws and penalties.
• Knowledge of bylaw enforcement officer authority, rules of evidence, adjudication process and court proceedings.
• Knowledge of computer systems for gathering, tracking and recording investigative information.
• Superior people management skills.
• Ability to provide effective written and verbal communication.
• Ability to handle confrontational situations with diplomacy.
• Ability to work flexible shifts including evenings and weekends.

Responsibilities

• Coordinate investigation and inspection of complaints to resolve recurring bylaw offences.
• Provide public assistance and supporting evidence in prosecutions.
• Conduct patrols to educate and enforce bylaws in parks, trails, beaches and public spaces.
• Liaise with RCMP, Fire Department and partners to resolve issues collaboratively.
• Identify persons in medical distress and contact appropriate agency.
• Maintain notes, data, and prepare written/verbal reports as requested.
• Assist with training of new officers via an Officer Coaching program.
• Provide public education and enforcement of municipal bylaws.
• Assist with front counter inquiries and educational programs in the community.

Skills

Public safety coordination

Adjudication hearings

Court proceedings

Written and verbal communication

Discretion and judgement

Problem solving

Conflict management

Community relations

Flexibility with shifts

Education

Grade 12 + Bylaw I & II certification

Job description

Bylaw Enforcement Officer

About the City of Penticton

Penticton is a vibrant, innovative waterfront city known for its commitment to sustainability, community well-being, and economic opportunity. With a strong focus on good governance, collaboration, and service excellence, the City is dedicated to enhancing the quality of life for residents, businesses, and visitors alike.As one of the most active development regions in British Columbia, Penticton features a diverse mix of large-scale and complex construction projects.

For more information, please visit our website at penticton.ca/

For more information about life in Penticton, please visit visitpenticton.com/

About the Opportunity

The City of Penticton is looking for one full-time temporary (9 months) Bylaw Enforcement Officers, based in Penticton, B.C.

Key Responsibilities

• Bylaw Enforcement
  • Coordinate the investigation and inspection of a customer issue/complaint with a goal of resolving recurring bylaw offences
  • Provide public assistance and supporting evidence in the prosecution of municipal bylaw offences/dispute adjudication process
  • Conduct regular foot and bike patrol of parks, trails, beaches and other public spaces to educate and enforce bylaws and be a visible presence throughout the city-working in all-weather conditions and in various terrains
  • Liaise with other city departments, regulatory and safety agencies such as the RCMP, Fire Department, community partners, etc. to resolve issues collaboratively
  • Through proactive patrols, identify persons in medical distress and contact appropriate agency
  • Multitask in a highly stressful situations and environments
  • Manage all assigned calls for service- input notes, evidence and photographs
  • Maintains notes and data, and prepares and delivers written and verbal reports as requested by Bylaw Services Manager or designate
  • Assist with training of new officers, which includes explanation and demonstration of duties and functions through an ‘Officer Coaching program’
• Public Engagement
  • Provide public education and enforcement of all municipal bylaws
  • Assist with customer bylaw inquiries including front counter response as required (i.e., in absence of Bylaw Intake Administrator)
  • Provide educational programs in the community

Required Knowledge, Abilities & Skills

• Knowledge of City bylaws, adjudication hearings and City layout
• Knowledge of municipal bylaws and penalties
• Knowledge of bylaw enforcement officer authority, rules of evidence, adjudication process and court proceedings
• Knowledge of computer systems for gathering, tracking and recording investigative information
• Superior people management skills
• Objective/Logical (in decision making)
• High level of tact and diplomacy skills
• Problem solving and decision making skills
• Intermediate to advanced computer skills
• Ability to provide effective written and verbal communication
• Ability to handle and resolve confrontational situations. Deal effectively with sensitive issues- conflict management skills
• Ability to exercise discretion and sound judgement
• Ability to maintain positive community relations with community partners/stakeholders
• Ability to work flexible shifts as needed- including evenings and weekends

Required Education, Training & Experience

• 1+ years experience dealing with the public in a municipal regulatory capacity;
• Conflict management and resolution training; and,
• Completion of Grade 12, supplemented by Bylaw I and Bylaw II certification (Justice Institute of British Columbia or equivalent); or,
• An equivalent combination of education, training, and experience.

Required License(s) and Clearance

• Valid B.C. Driver’s License
• Must obtain and maintain acceptable Criminal Record Check - Vulnerable Sector

About the Benefits

Compensation based on skills and experience is an hourly rate of $39.65 - $43.72 (Pay Grade 13, 40 hours per week (9 months), CUPE), along with a host of excellent benefits including:

• Additional 15.5% pay in lieu of fringe benefits, vacation, and statutory holidays
• Free on-site parking
• Tickets to local concerts, hockey games, and employee appreciation events
• Annual golf tournament, wellness initiatives, and team-building activities
• A picturesque waterfront location with access to world-class outdoor recreation and a progressive, community-oriented work culture

At the City of Penticton, we recognize that great talent and great ideas come from a variety of backgrounds. Tapping into the diversity of our community makes us all stronger and allows us to serve Penticton even better.

That's why we welcome all applicants to consider joining our team. We encourage Indigenous persons, people of colour, all genders and expressions, 2SLGBT2QIA+, persons living with disabilities, and others who reflect our ever-changing workplace to apply. If you require any accommodations during the recruitment process, please let us know, we'd be happy to support you!

We welcome your cover letter and resume by September 22, 2026.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

This position is only open to those legally entitiled to work in Canada.