Business Systems Engineer, Intelligent Automation

Lyft; Toronto; On-site; CAD 102,000 - 128,000; Full time

Benefits offered by this job

Extended health benefits

RRSP with company match

Flexible paid time off

Job summary

Lyft is seeking an experienced integration/automation specialist to design and build cross-system workflows, including AI-powered agents for legal and business processes. You will secure API endpoints, manage data transfers, and deploy on-premises agents for secure connectivity.

You will also maintain environments, monitor jobs, and provide production support while collaborating with Legal, Compliance, IT, and Finance teams. Hybrid in-office role in Toronto with strong growth potential.

Qualifications

• 6-8 years of integration/automation experience with hands-on Workato and Boomi.
• 4-6 years building and managing APIs and SFTP-based file transfers.
• 2+ years supporting Legal systems integrations (CLM, e-signature, matter management).
• 1-2 years building AI Agents/Skills in Workato Genie, incl. prompt engineering.
• 3-4 years scripting in Ruby, Python, JavaScript for connectors and logic.
• Knowledge of cloud platforms (AWS/Azure/GCP) and Git version control.

Responsibilities

• Design and build Recipes and automations across multiple systems.
• Build and support AI Agents for Legal and business-process automation.
• Design and manage secure API endpoints and data pipelines.
• Deploy On-Premises Agents for secure connectivity.
• Maintain environments and monitor jobs; provide production support.

Skills

Integration automation

API design

SQL/NoSQL

RBAC/SSO

Scripting languages

Tools

Workato Genie

Boomi

API Gateway

SFTP

Git/GitHub

Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Responsibilities

• Design and build Recipes and process automations across multiple systems, including AI-powered workflows using Workato Genie and MCP servers.
• Build and support AI Agents (Genies) for Legal and business-process automation, including prompt design and IDP for unstructured Legal content (contracts, filings).
• Design and manage secure API endpoints (REST/SOAP) and SFTP connections; build ETL/data-sync pipelines across formats (JSON, XML, CSV, EDI).
• Deploy and manage On-Premises Agents (OPA) for secure, behind-firewall connectivity.
• Maintain platform environments and security (RBAC, SSO, versioning); monitor jobs and troubleshoot failures.
• Build employee-facing tools (Workbot/ChatOps, Workflow/AgentX Apps, Slack integrations) with human-in-the-loop steps.
• Integrate business applications (CRM, HR, Finance, LMS, Legal, Budget & Forecast) via Boomi, with emphasis on Legal, Financial, and Supply Chain integrations.
• Write and optimize SQL/PL-SQL and custom scripts (Java/Groovy/JavaScript/Python); manage code via Git/GitHub; provide production support and on-call as needed.
• Partner with Legal, Compliance, and IT stakeholders to gather requirements and translate them into working integrations.

Experience

• 6-8 years of integration/automation experience, with hands-on Workato and Boomi.
• 4-6 years building and managing APIs (API Gateway, OAuth/SAML/JWT) and SFTP-based file transfers.
• 2+ years supporting Legal systems integrations (CLM, e-signature, matter management, compliance/e-discovery).
• 1-2 years building AI Agents/Skills in Workato Genie, including prompt engineering and IDP.
• 1+ year building or deploying MCP servers.
• 3-4 years scripting in Ruby, Python, JavaScript, or similar for custom connectors and recipe logic.
• Working knowledge of SQL/NoSQL databases, cloud platforms (AWS/Azure/GCP), and Git-based version control.

Preferred Skills

• Familiarity with enterprise systems (Salesforce, SAP, Workday, ServiceNow).
• CI/CD experience for Workato recipe deployment.
• Workato Automation Pro certification or equivalent.
• Legal tech knowledge (contract data models, GDPR/SOC 2 compliance).

Benefits

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval).
• Hourly team members get 15 days paid time off, with an additional day for each year of service
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Diversity & Inclusion Statement

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Work Location & Schedule

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

Base Pay Range

The expected base pay range for this position in the Toronto area is CAD $102,000 - CAD $127,500, not inclus