Business Systems Analyst

Interac Corp.; Toronto; Hybrid; CAD 90,000 - 105,000; Full time

Benefits offered by this job

Vacation & wellness days

Benefits coverage

RRSP program

Hybrid work model

Employee assistance program

Parental leave top-up

Donation matching

Job summary

Interac Corp. in Toronto is seeking a Business Systems Analyst to define and manage system requirements for enhancements and new products. You will collaborate with business clients, end users and project stakeholders to ensure clear, testable requirements.

You will work across SDLC methodologies, perform traceability, support vendors and IT, and help deliver secure payment solutions with best practices and compliance.

Qualifications

• Strong background in eliciting and documenting functional and non-functional requirements.
• Experience applying Use Cases, UML, and other modelling notations.
• Familiarity with payment systems, POS, ABMs, and settlement streams.

Responsibilities

• Elicit, document and validate functional and non-functional requirements with stakeholders.
• Ensure traceability from business requirements to solution and test cases.
• Collaborate with vendors and IT during development and deployment phases.
• Support release management and production issue resolutions.

Skills

Requirements elicitation

UML

SDLC

Agile

Stakeholder management

Education

Bachelor’s degree in computer systems/engineering

Tools

Requirements management tools

Job description

Who We Are:Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.Who You Will Work With:The vacant Business Systems Analyst role will report to the Enterprise Architect, Principal. You will will be tasked with performing the business systems analyst functions at Interac Corp., specifically, establishing and maintaining system requirements for enhancements and/or new products and services.What You Will Do:Eliciting, documenting and validating functional and non-functional system requirements in collaboration with business clients, end users and project stakeholders.Performing requirements coverage and impact analysis through traceability of system requirements to business requirements, solution and test cases.Collaborating with external vendors and internal IT during their development phase and providing clarity on requirements and specifications.Facilitating with decision makers, systems owners, and end users to identify and resolve systems issues and identify appropriate changes required.Collaborating in the planning, designing, development, and deployment of new applications, and enhancements to existing applications.Performing analysis of new technologies and standards in the payment industry and the impacts on Interac solutions.Supporting project management processes during the project life cycle.Onboarding projects and supporting the team in client engagement and clarifying requirements.Supporting the release management process for internal delivery of application and system changes into production and FI environments.Supporting the certification and testing teams by providing interpretation of business functions and specifications.Supporting Operations in production issues and other implementation problem resolutions.What You Bring:A Bachelor’s degree (computer systems and/or engineering preferred) or equivalent practical experience.3-5 years’ experience in a business systems analyst role.Eligibility to work for Interac Corp. in Canada in a full-time capacity.Knowledge of various requirements elicitation techniques (interviews, prototypes, workshops, etc.) and different requirements methodologies (Use Cases, Unified Modelling Language, etc.).Experience working successfully in an environment involving multiple stakeholders with competing objectives.Knowledge of financial services and online and mobile payment technologies (debit and/or credit).Knowledge of chip contact and contactless card payments processing (EMV).Experience using requirements definitions and management tools.Working experience with Canadian Payment systems and knowledge of the payments ecosystem: Point of Sale devices (POS), banking machines (ABMs) and various host systems (Acquirer and Issuer).Familiarity with Settlement and Reconciliation systems for POS and ABMs.Knowledge of Payments Canada’s settlement streams (AFT, LVTS, etc.).Knowledge of ISO 8583 and ISO 20022 standards.Proven experience with various SDLC methods like Iterative or traditional waterfall.Understanding of Agile, Scrum, Iterative and Waterfall Development and project methodologies.Experience with UML, BPMN or other Visual Modeling notations.What We’re Offering:The hiring range for this position is $90,000 to $105,000 , and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:Generous vacation and wellness days to help you rechargeComprehensive employer-paid benefits coverage for peace of mindMarket-leading employer-funded RRSP program to invest in your futureFlexible hybrid work model for better work-life balanceAccess to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate familyPregnancy and parental leave top-up to support growing familiesCharitable donation matching with United Way to amplify your impactWhy Join Us?At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:Investing in the Future – Help us unlock digital prosperity for all Canadians.Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.Inspiring Community – Work in an ecosystem where we lift each other up and rise together.Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.Additional Pre-Employment Requirements:To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.Equal Opportunity EmployerInterac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.If you require accommodation during any stage of the application or recruitment process, please contact us at [e-mail]. We will work with you to meet your needs.Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.