Business Support Assistant - Business Support

NHS Scotland; Saskatoon; On-site; CAD 40,000 - 55,000; Full time

Job summary

A prominent healthcare provider in the UK is seeking an experienced administrator to provide secretarial and administrative support. Responsibilities include processing referrals, managing communications, and performing various administrative tasks. Candidates must have relevant qualifications in administration and demonstrate strong teamwork skills. Training will be provided, and the post may close early due to high application volume.

Qualifications

• Demonstrated competency in a range of computer packages.
• Prior experience in a secretarial or administrative role is essential.
• Solid understanding of office procedures and systems.

Responsibilities

• Provide comprehensive secretarial and administrative support.
• Process referrals and manage calls and enquiries.
• Handle email, audio typing, and minute taking.

Skills

Competency in computer packages

Strong teamwork skills

Effective workload prioritization

Education

ECDL or equivalent qualification

HNC in Secretarial Studies or Business Administration

SVQ in Administration (Level 3)

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff in a variety of clinical and non‑clinical professions. We provide acute hospital, primary, community and mental health care services to a population of over 1.15 million, and an extended 2.2 million when regional and national services are included.

Shift pattern: 9‑5 Monday to Friday, 8‑4 Monday to Friday.

The post is part of the SCS Business Support Team and delivers comprehensive secretarial and administrative support to In‑Reach, Specialist Children’s Services. Responsibilities include processing referrals, managing calls and enquiries, handling email, audio typing, minute taking, and collating micro‑strategy data via the electronic patient management system. The role also involves ad‑hoc administration duties and working closely with the Senior Business Support Assistant to update and forward operational tasks. Individuals must prioritise workload effectively and demonstrate strong teamwork skills.

Qualifications and experience: Demonstrated competency in a range of computer packages, evidenced by experience or a formal qualification such as ECDL. A recognized qualification in administration equivalent to an HNC in Secretarial Studies or Business Administration, or an SVQ in Administration (Level 3), or significant relevant practical experience is required. A solid understanding of office procedures and systems, and prior experience in a secretarial or administrative role, is essential. Full induction and on‑site training will be provided.

Informal contact: Kirsteen McGowan, Senior Business Support Assistant – 0141 452 4535 or [e-mail].

Information for candidates: This post may close early due to high application volume, so please submit your application promptly. Applicants will not receive shortlisting feedback due to the volume of applications.

NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community and promotes an inclusive culture. We are proud of our diverse workforce and support applications from the Armed Forces Community. By signing the Armed Forces Covenant, NHSGGC pledges to be a Forces Friendly Employer and recognises military skills and qualifications during the selection process.

Applicants should provide original and authentic responses to all questions in the application form. The use of artificial intelligence or other third‑party assistance to generate or modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, accurately reflecting your knowledge, skills and experience. Failure to comply may result in withdrawal from the application process.

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