Business Services Administrator

Colliers Project Leaders | Canada; Ottawa; On-site; CAD 52,000 - 60,000; Full time

Job summary

Colliers Project Leaders in Calgary is seeking a Business Services Administrator to join the Operations team. You will ensure professional and efficient office services, supporting leadership and coordinating priorities.

The role focuses on office operations, onboarding/offboarding, facilities, and vendor management, with opportunities to influence the workplace culture and timelines. This is an in-office position with standard hours.

Qualifications

• 3–5 years of experience in an administrative or office management role, ideally supporting senior leaders.
• Post-secondary education in Business Administration, Commerce, or a related field is an asset.
• Strong organizational, interpersonal, and communication skills with a proven ability to manage competing priorities.
• Demonstrated ability to problem-solve, take initiative, and exercise sound judgment.
• High degree of ownership, accountability, and professionalism.

Responsibilities

• Oversee office operations, ensuring an organized and efficient work environment.
• Support leadership with scheduling, reporting, and coordination of priorities.
• Manage onboarding/offboarding of employees and consultants, including IT and facilities requirements.
• Reconcile corporate credit cards and support financial processes.
• Apply document retention policies and ensure compliance with company standards.

Skills

Administrative experience

Organizational skills

Interpersonal skills

Communication skills

Problem-solving

Ownership & accountability

Education

Post-secondary education in Business Administration, Commerce, or a related field

Job description

Overview

Colliers Project Leaders is a team committed to projects that make a difference in communities and for the people who live there. We deliver capital project solutions that strengthen the built environment, partnering with our clients to bring critical infrastructure and complex building projects to life. We’ve led over 20,000+ projects that:

• Make cities more livable
• Enhance workplaces
• Create spaces people want to return to
• Improve patient care
• Deliver clean drinking water
• Build a sustainable future

And so much more.

This is where you come in. We’re looking for people to join our team who are passionate about creating more sustainable, resilient and inclusive communities. If this kind of work resonates with you, you’re in the right place.

Your role

Join our team as a Business Services Administrator with the Operations team.

The Business Services Administrator is responsible for excellence in office and business services delivery, ensuring a professional, productive, and efficient workplace.

You Will

• Serve as the go-to resource for the Calgary office, providing strategic and operational administrative support.
• Take ownership of office operations, proactively identifying challenges and implementing solutions.
• Exercise strong judgment and diplomacy when working with leadership, employees, and external stakeholders.
• Ensure tasks are managed with accuracy, urgency, and attention to detail while meeting competing deadlines.

Responsibilities

Administrative & Operational Leadership

• Oversee office operations, ensuring an organized and efficient work environment.
• Support leadership with scheduling, reporting, and coordination of priorities.
• Manage onboarding/offboarding of employees and consultants, including IT and facilities requirements.
• Reconcile corporate credit cards and support financial processes.
• Apply document retention policies and ensure compliance with company standards.

Events & Employee Engagement

• Lead the planning and execution of meetings, events, and conferences, both on- and off-site.
• Act as the primary point of contact for vendors, suppliers, and service providers.
• Coordinate registrations, sponsorships, and trade show participation.
• Drive office culture and engagement by organizing staff events, team-building activities, and CSR initiatives.

Facilities & Health and Safety

• Take ownership of office facilities, including maintenance, security, and common areas.
• Serve as the first point of escalation for facility-related issues and emergencies.
• Liaise with landlords and external service providers as needed.
• Participate in Health and Safety Committee meetings and coordinate compliance activities, including training and inspections.

Working Conditions

• Standard hours of work: Monday to Friday, 8:00 a.m. – 5:00 p.m.
• This is an in‑office position
• Additional hours may be required based on office demands.
• Ability to exercise good judgment, tact, and diplomacy in a professional setting.

Qualifications

• 3–5 years of experience in an administrative or office management role, ideally supporting senior leaders.
• Post‑secondary education in Business Administration, Commerce, or a related field is an asset.
• Strong organizational, interpersonal, and communication skills with a proven ability to manage competing priorities.
• Demonstrated ability to problem‑solve, take initiative, and exercise sound judgment.
• High degree of ownership, accountability, and professionalism.

Approximate Base Salary Range

$52,000 - $60,000. This base salary range represents our good faith estimate at the time of posting and is based on market benchmarks and internal equity. The salary offered will be determined based on the successful candidate’s skills, experience, qualifications, and regional consideration. For most new hires, base salary falls between the minimum and the midpoint of the range. While offers above the midpoint are uncommon, they may be considered in exceptional circumstances. This approach helps ensure there is room for future salary growth within the role. In addition to base salary, the total rewards package may include annual bonus opportunities, employer RRSP contributions, comprehensive group benefits, including a Health Care Spending Account, and other benefits.

This posting is for an existing vacancy.

What You Can Expect

• An opportunity to truly impact our communities
• A flexible work environment
• A comprehensive onboarding experience
• Significant professional development, training, and a mentorship program
• A paid volunteer day
• An environment where people feel welcome, heard and included, regardless of their differences
• And much more!

Join our team of difference-makers and help shape the growth of dynamic communities.

Disclaimer

Colliers Project Leaders is part of Colliers (NASDAQ, TSX: CIGI), a leading diversified professional services and investment management company, with more than 18,000 professionals operating in 63 countries.

We are an equal opportunity employer and welcome applications from all qualified individuals. If you require accommodation throughout the recruitment process, please contact the assigned Talent Acquisition Business Partner.

Artificial Intelligence (AI) Use

We may use technology tools to assist in screening applications for keywords or qualifications. However, final selection decisions are made by our hiring team through human review and interviews.

Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.