Business Process Analyst - Finacial Services

Soar Consultants; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A consulting firm in Toronto seeks an experienced Business Process Analyst to improve banking processes. The ideal candidate has expertise in Lean Six Sigma, strong analytical skills, and a minimum of 4 years in business process analysis. Responsibilities include leading initiatives, developing SOPs, and collaborating with stakeholders to optimize operations. This role emphasizes effective change management and communication skills.

Qualifications

• 4+ years of experience in business process analysis or operations optimization.
• Strong grasp of Lean principles.
• Experience in developing Standard Operating Procedures (SOPs).

Responsibilities

• Analyze current-state business processes for inefficiencies.
• Lead process improvement initiatives using Lean Six Sigma.
• Collaborate with stakeholders to define optimization goals.

Skills

Business process analysis

Lean Six Sigma methodologies

Change management

Excellent communication skills

Analytical mindset

Education

Six Sigma Green Belt certification

Black Belt or industrial engineering background

Job description

Description

We are looking for a skilled Business Process Analyst for a client in Toronto. They are looking for a Business Process Analyst with experience working within the Banking/Financial sectors.

Responsibilities:

• Analyze current-state business processes to identify inefficiencies and areas for improvement across banking or financial systems.
• Lead and execute process improvement initiatives using Lean Six Sigma methodologies.
• Rapidly create, revise, and implement Standard Operating Procedures (SOPs) to support consistent execution.
• Collaborate with stakeholders across business and technology teams to define process optimization goals.
• Facilitate change management efforts including training, communication, and documentation to support adoption of new processes.
• Identify and eliminate wasteful steps in workflows, improving cycle time, accuracy, and operational efficiency.
• Collect, interpret, and report on performance metrics to monitor the effectiveness of improvements.
• Provide input into automation opportunities and technology enhancements to streamline operations.
• Deliver clear and professional documentation and presentations for stakeholders and senior leadership.

Requirements:

• Six Sigma Green Belt certification (minimum); Black Belt or industrial engineering background preferred.
• 4+ years of experience in business process analysis or operations optimization, ideally within financial institutions.
• Strong grasp of Lean principles and the ability to apply them in real-world financial or banking environments.
• Demonstrated ability to identify inefficiencies and implement improvements that result in measurable performance gains.
• Experience in developing SOPs and delivering training to support operational changes.
• Proven change management skills and the ability to influence adoption across cross-functional teams.
• Exceptional written and verbal communication skills—able to translate technical process language for business audiences.
• Detail-oriented with a logical, analytical mindset and strong problem-solving abilities.
• Strong interpersonal skills and a team-oriented approach.