Business Process Analyst

Nexus Systems Group Inc.; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A consulting firm in Toronto is seeking a Process Consultant to analyze and improve business processes. The ideal candidate will have 3-5 years of process consulting experience, strong leadership abilities, and proficiency in writing procedures and process mapping. This role offers opportunities to enhance organizational efficiency through effective business process analysis.

Qualifications

• 3-5 years of process consulting experience, preferably on the business end.
• Ability to analyze information from customers, vendors, and key stakeholders.
• Proficient in writing procedures and understanding process mapping.

Responsibilities

• Analyze as-is models and compare to future designs.
• Design and manage changes to business processes.
• Document and analyze business rules governing processes.
• Monitor and measure process effectiveness.

Skills

Process consulting

Leadership

Procedure writing

Process mapping

Business process analysis

Communication

Collaboration

Tools

VISIO

MS Office

Job description

Role Responsibilities

• analyze process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.
• design business processes (To-be) and manage any subsequent changes to them.
• identify, document and analyze business rules that govern the implementation of business processes.
• test and execute processes to ensure that the right results are achieved
• examine processes holistically to understand the impact of changing them on people, strategy, existing software applications and general business operations.
• collate feedback on process performance. The collected data forms the basis of future process improvement projects
• monitor and measure the effectiveness of processes
• Perform analysis to detect inefficiencies within the scope of a given workflow
• Spreadsheet software and flow-charting tools, and various business process analysis tools

Must Haves

• 3-5 years years process consulting (more business end)
• Strong leadership skills - some experience in leadership (Ability to run workshops)
• Ability to write procedures (must),analyze and understand process mapping as a method of visualizing an ongoing process
• Ability to analyze information from customers, vendors, and key stakeholders
• Strong understanding of business process analysis methods and skills to find ways to help clients achieve their goals

Nice To Have Skills

• Experience with VISIO - other mapping tools
• Experience with MS Office Applications

Soft Skills

• Strong communication skills
• Strong collaboration skills to partner with stakeholders and team members
• Excellent writing skills