Business Planner - Centre for Advancing the Interests of Black People

Toronto Community Housing; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A municipal housing organization in Toronto seeks a Business Planner to develop strategic initiatives and support tenant-focused culture. The ideal candidate will have strong project management and communication skills, with a preference for a graduate degree in a relevant field. This hybrid role allows work from home and on-site as required, offering competitive benefits and a dynamic work environment.

Benefits

Comprehensive health and dental benefits

Defined benefit pension plan

Paid personal days

Tuition reimbursement

Qualifications

• 5-7 years in policy analysis or development.
• Experience in strategic planning and accountability systems.
• Excellent written and verbal communication skills.

Responsibilities

• Plan and implement strategic initiatives.
• Develop reports for executive leadership.
• Coordinate policy development with stakeholders.

Skills

Policy analysis

Performance measurement

Project management

Data analysis

Stakeholder engagement

Education

Post-secondary education in Business Administration or relevant field

Graduate degree in relevant field preferred

Tools

Computerized business applications

Job description

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including :

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits; including a health spending account available upon your start date;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year.
• Fitness membership discount;

Hybrid Job: This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

Through our ongoing commitment to our tenants and staff, TCHC is developing a renewed strategy to guide our ability to build an organization where Black tenants and staff can thrive. This strategy will be based on understanding the experiences and needs of the Black communities' we serve, and using these perspectives to inform the delivery of responsive and effective programs and services. The Centre for Advancing the Interests of Black people will be responsible for developing and implementing a comprehensive and inclusive engagement strategy for both tenants and staff. The Business Planner role will be conducting analysis of quantitative and qualitative data and compiling recommendations in a comprehensive action plan. In this role you will support TCHC's tenant focused culture!

What you’ll do

Develop and implement strategic initiatives

• Plan, co-ordinate, communicate, monitor, and report on the implementation of strategic initiatives
• Ensure initiatives are delivered in accordance with internal, shareholder, or other requirements
• Consult with teams across business units as appropriate
• Develop, project manage and support review of organizational performance by senior management: review and analyze performance measurement results and progress updates on divisional work
• Develop recommendations to improve business processes
• Advice on improvements of performance measures and reporting as appropriate

Provide support for managing relationships with the shareholder and the service manager by coordinating strategic initiatives and fulfilling reporting requirements :

• Monitor, track, and verify all reporting requirements from the Shareholder
• Build relationships with City staff to collaborate on joint projects and annual reporting process
• Consult and collaborate with other business units and executive leadership as appropriate to gain their feedback on content areas
• Coordinate joint initiatives with the service manager (Shelter, Support and Housing Administration, City of Toronto) and other City divisions
• Project manage the delivery of key internal change projects stemming from City of Toronto policy changes or Council motions, including changes to policies, procedures and business processes

Plan and co-ordinate with other divisions to review, update and create new policies and procedures for the business of the corporation. Communicate and monitor the implementation of policies, protocols and procedures including any changes :

• Consult with relevant internal and external stakeholders on the development of new policies and procedures
• Project manage the development and implementation of new policies and procedures as necessary
• Collaborate with Strategic Communications and Learning & Organizational Development to develop an implementation plan for newly developed policies and procedures
• In partnership with other divisions, co-ordinate and monitor staff learning initiatives and management meetings related to policies and procedures

Develop reports, papers, briefing notes, and presentations for internal use and to communicate to stakeholders :

• Create reports for the executive leadership and Board of Directors on matters including policy, strategic planning, performance measures, evaluation, strategic initiatives, sector relations and other areas and provides advice and expertise to the business unit on improving Board report
• Help other business units understand the board approval process
• Write reports for the board as required

What you’ll need

• A combination of post-secondary education in Business Administration or other relevant field (e.g. Public Policy, Commerce, Law, Communications, Social Policy)
• A graduate degree in business administration or other relevant field is preferred (e.g. Public Policy, Commerce, Law, Communications, Social Policy)
• 5-7 years of experience (work or co-op) in a large public corporate environment in one or more of the following areas : policy analysis or development, performance measurement systems, strategic planning, creation and monitoring of accountability systems
• Proficiency with computerized business applications including word processing, spreadsheet, presentation and database software applications
• Proven ability to analyze and interpret data, prepare reports and statements
• Proven ability to interact effectively with and engage a variety of stakeholders including : staff, tenants, business partners and community groups
• Excellent project management, conflict resolution and organizational skills
• Excellent oral and written communication skills and presentation skills
• Working knowledge of Toronto Community Housing’s operations, policies and procedures and relevant legislation that is applicable to Toronto Community Housing

What’s next

Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role. Only qualified candidates will be contacted to move forward in the hiring process. If you are contacted, the process will include an interview, written / practical test, and reference check.

Please note: This temporary position may be extended or become permanent in order to meet business needs. If this occurs, the position may not be reposted.