Business Operations Management Program Manager

Autodesk; Montreal; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Autodesk is seeking a Business Operations Management Program Manager to drive cross-functional initiatives across Deal & Partner Operations from definition to implementation. You’ll translate requirements into scalable processes, guide multiple workstreams, and use data and AI to improve efficiency and decision-making in a hybrid Barcelona or Montreal role.

You will collaborate with leadership, manage change readiness, and communicate progress to stakeholders at all levels while continuously

Qualifications

• Bachelor’s degree in business, operations, program management, or a related field, or equivalent practical experience.
• Significant experience leading complex, cross-functional programs from definition to implementation.
• Experience in program management, business operations, or a related discipline within a global organization.
• Demonstrated ability to manage multiple workstreams, dependencies, risks, and stakeholder needs.
• Strong analytical and problem-solving skills with data-driven decision making.
• Proven ability to influence stakeholders without direct authority.
• Excellent written and verbal communication skills for executive audiences.
• Experience leading change-management and organizational readiness activities.
• Proficiency with business applications; Salesforce, Airtable, SharePoint or similar tools is beneficial.
• Ability to operate autonomously in ambiguous environments; strong judgment.

Responsibilities

• Lead complex, cross-functional programs from scoping through implementation, aligning with strategic objectives.
• Translate requirements into clear business needs, scalable processes, and operational solutions.
• Manage multiple workstreams, integrating dependencies, risks and decisions into the program plan.
• Evaluate problems, risks, and trade-offs to recommend innovative solutions and long-term scoping decisions.
• Identify process gaps and introduce ideas and technologies to improve efficiency.
• Influence stakeholders without direct authority, adapting communications for decision-making.
• Partner with leadership through regular program reviews to monitor progress and risks.
• Communicate program recommendations, progress, and risks to audiences at multiple levels.
• Lead change management and organizational readiness activities using established practices.
• Leverage AI, data, and business applications to automate routine work and streamline communications.
• Build organizational capability by developing subject-matter experts and understanding sales tools and processes.
• Operate independently, seeking guidance only for the most complex situations.
• Utilize AI, automation, or data-analysis tools to improve operational efficiency and decision-making.

Skills

Cross-functional leadership

Program management

Change management

Data-driven decision making

AI/automation familiarity

Education

Bachelor’s degree in business or related field

Tools

Salesforce

Airtable

SharePoint

Job description

Job Requisition ID #

26WD101331

Business Operations Management Program Manager

Position Overview

The Business Operations Management Program Manager is responsible for driving complex, cross-functional initiatives across Deal & Partner Operations. This role leads programs and projects from definition through implementation, translating business and subject-matter requirements into scalable processes, work instructions, and operational solutions that support organizational priorities.

Working closely with Deal & Partner Operations leadership and stakeholders across Autodesk, you will identify process gaps, evaluate risks and trade-offs, align parallel workstreams, and guide programs toward measurable outcomes. You will independently navigate complex and evolving requirements, influence without direct authority, and communicate recommendations, progress, and challenges to audiences at multiple levels of the organization.

You will also support organizational readiness and change adoption, strengthen subject-matter expertise across the organization, and use data, business applications, automation, and AI to improve efficiency, decision-making, and communication.

This role reports to the Senior Manager of Business Operations Management and Chief of Staff to the Vice President of Deal & Partner Operations.

The position is based in Barcelona or Montreal and follows Autodesk’s hybrid work model.

Responsibilities

• Lead complex, cross-functional programs and projects from scoping through implementation, ensuring alignment with Deal & Partner Operations’ strategic objectives


• Translate specialized subject-matter requirements into clear business requirements, scalable processes, and operational solutions


• Manage and align multiple parallel workstreams, integrating critical dependencies, risks, and decisions into the overall program plan and established operating processes


• Evaluate complex problems, priorities, risks, and trade-offs to recommend innovative solutions and make informed, long-term scoping decisions


• Identify process gaps and inefficiencies, and introduce new ideas, technologies, and solutions that improve operational effectiveness


• Influence and align cross-functional stakeholders without direct authority, adapting communication approaches to support decision-making and program outcomes


• Partner with Deal & Partner Operations leadership through regular program reviews to monitor progress, address risks, and maintain alignment with strategic objectives


• Communicate program recommendations, progress, risks, and challenges clearly to audiences at multiple levels, escalating concerns when timely leadership action is required


• Lead change management and organizational readiness activities using established Deal & Partner Operations communication and adoption practices


• Leverage AI, data, and business applications to automate routine work, analyze complex information, and streamline program communications


• Build organizational capability by developing subject-matter experts and maintaining a broad understanding of relevant sales tools, programs, and processes


• Operate independently, seeking guidance primarily for the most complex or unusual situations

Minimum Qualifications

• Bachelor’s degree in business, operations, program management, or a related field, or equivalent practical experience


• Significant experience leading complex, cross-functional programs or operational initiatives from definition through implementation


• Experience in program management, business operations, sales operations, or a related discipline within a complex, global organization


• Demonstrated ability to manage multiple workstreams, dependencies, risks, priorities, and competing stakeholder needs


• Strong analytical and problem-solving skills, with the ability to use data to evaluate options, assess trade-offs, and recommend scalable solutions


• Demonstrated ability to influence and align stakeholders without direct authority, including navigating negotiation and conflict constructively


• Exceptional written and verbal communication skills, with experience tailoring recommendations, program updates, and risk escalations for operational and executive audiences


• Experience leading change-management, organizational-readiness, or process-adoption activities


• Proficiency with business applications and collaboration platforms; experience with Salesforce, Airtable, SharePoint, or similar tools is beneficial


• Ability to operate independently in ambiguous and evolving environments, exercising sound judgment on complex or unusual issues


• Experience using AI, automation, or data-analysis tools to improve operational efficiency, decision-making, or program communication

Preferred Qualifications

• Experience with instructional design, adult learning principles, or the development of training and enablement materials is considered an asset

Responsabilités

• Diriger des programmes et projets complexes et transversaux, de la définition du périmètre à la mise en œuvre, en veillant à l’alignement sur les objectifs stratégiques des opérations commerciales et partenariales


• Traduire les exigences techniques spécialisées en exigences métier claires, en processus évolutifs et en solutions opérationnelles


• Gérer et coordonner plusieurs axes de travail parallèles, en intégrant les dépendances critiques, les risques et les décisions dans le plan global du programme et les processus opérationnels établis


• Évaluer les problèmes complexes, les priorités, les risques et les compromis afin de recommander des solutions innovantes et de prendre des décisions éclairées et à long terme concernant la définition du périmètre


• Identifier les lacunes et les inefficacités des processus, et introduire de nouvelles idées, technologies et solutions qui améliorent l’efficacité opérationnelle


• Influencer et harmoniser les parties prenantes interfonctionnelles sans autorité directe, en adaptant les approches de communication pour soutenir la prise de décision et les résultats du programme


• Collaborer avec la direction de Deal & Partner Operations dans le cadre de revues régulières du programme afin de suivre les progrès, de gérer les risques et de maintenir l’alignement sur les objectifs stratégiques


• Communiquer clairement les recommandations, les progrès, les risques et les défis du programme à des publics à différents niveaux, en remontant les préoccupations lorsque l’intervention rapide de la direction est nécessaire


• Diriger les activités de gestion du changement et de préparation organisationnelle en utilisant les pratiques établies de communication et d’adoption de Deal & Partner Operations


• Exploiter l’IA, les données et les applications métier pour automatiser les tâches routinières, analyser des informations complexes et rationaliser les communications du programme


• Renforcer les capacités organisationnelles en formant des experts en la matière et en conservant une compréhension globale des outils, programmes et processus de vente pertinents


• Travailler de manière autonome, en sollicitant des conseils principalement pour les situations les plus complexes ou inhabituelles

Qualifications minimales

• Licence en gestion d’entreprise, en opérations, en gestion de programmes ou dans un domaine connexe, ou expérience pratique équivalente


• Expérience significative dans la direction de programmes complexes et transversaux ou d’initiatives opérationnelles, de la définition à la mise en œuvre


• Expérience en gestion de programmes, en opérations commerciales, en opérations de vente ou dans une discipline connexe au sein d’une organisation mondiale complexe


• Capacité avérée à gérer plusieurs axes de travail, des dépendances, des risques, des priorités et les besoins concurrents des parties prenantes


• Solides compétences analytiques et de résolution de problèmes, avec la capacité d’utiliser des données pour évaluer les options, analyser les compromis et recommander des solutions évolutives


• Capacité avérée à influencer et à aligner les parties prenantes sans autorité directe, notamment en menant de manière constructive les négociations et en gérant les conflits


• Excellentes compétences en communication écrite et orale, avec une expérience dans l’adaptation de recommandations, de mises à jour de programmes et de signalements de risques à l’intention d’un public opérationnel et de cadres dirigeants


• Expérience dans la conduite d’activités liées à la gestion du changement, à la préparation organisationnelle ou à l’adoption de processus


• Maîtrise des applications métier et des plateformes de collaboration ; une expérience avec Salesforce, Airtable, SharePoint ou des outils similaires est un atout


• Capacité à travailler de manière autonome dans des environnements ambigus et en constante évolution, en faisant preuve d’un jugement sûr face à des problèmes complexes ou inhabituels


• Expérience dans l’utilisation d’outils d’IA, d’automatisation ou d’analyse de données pour améliorer l’efficacité opérationnelle, la prise de décision ou la communication relative aux programmes

Qualifications souhaitées

• Une expérience en conception pédagogique, en principes d’apprentissage pour adultes ou en développement de supports de formation et d’accompagnement est considérée comme un atout

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For Spain based roles, we expect a starting base salary between 54,000 EUR and 79,200 EUR. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.