Business Manager - Ground Support

Epiroc; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global productivity partner for mining and construction is seeking a Business Manager for Ground Support in Canada. The role involves leading product lines, engaging with customers, and driving market growth. Candidates should have a degree in Mining Engineering or Geology, and substantial experience in the mining industry. This position offers competitive compensation and requires a strong commitment to customer satisfaction.

Benefits

Competitive wages and bonuses

Family-friendly benefits package

Paid vacation and sick time

Support for growth, training and education

Qualifications

• Five years of experience in the mining industry related to ground support.
• Solid technical understanding of rock mechanics theory.
• Willingness to travel extensively.

Responsibilities

• Lead the Ground Support Product Line for Epiroc Canada.
• Grow the Ground Support business through customer engagement.
• Provide equipment recommendations to meet customer needs.

Skills

Technical knowledge of ground support products

Sales and marketing experience in mining

Good communication skills

Leadership skills

Education

University degree in Mining Engineering or Geology

Job description

United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

All new thinkers are welcome. We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:

• Competitive wages and annual employee bonus and incentives as applicable to certain positions.
• Family-friendly benefits package.
• Company matching group retirement savings plan.
• Paid vacation and sick time.
• Fleet vehicles and travel allowances.
• Support for relocations.
• Employee perks and discounts.
• Trades apprenticeships.
• Support for growth, training and education.
• Progressive flexible work arrangements as applicable to certain positions.
• Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement.
• Sustainable employment and growth.

Join Our Team as a Business Manager - Ground Support at Epiroc!Your Mission:

The Business Manager will lead the Ground Support Product Line for Epiroc Canada, serving as the primary owner and subject matter expert. This role focuses on delivering application-specific knowledge and equipment recommendations to support customer needs. In addition, the Business Manager is responsible for achieving business objectives, ensuring customer satisfaction, and driving market growth, with a strong emphasis on business development within the Canadian market.

The successful candidate will provide leadership that reflects professionalism, fosters a positive business culture, and demonstrates deep product expertise. By strengthening Epiroc’s understanding of the Canadian market and its evolving demands, the Business Manager will ensure the delivery of products and solutions that meet both current and future customer requirements.

Responsibilities:

• To work proactively with Rock Mechanics Engineers and other stakeholders at various mine sites to support them in optimizing their ground support programs and assist in finding solutions to their specific challenges.
• To grow the RGU business in the region by conducting business development activities, including being on-site and underground with key potential customers.
• To organize, manage, and develop the ground support business within the region.
• With the support of the Commercial Specialist, the Business Manager will take full responsibility for the profit and loss statement and balance sheet.
• To elaborate, develop, and control the execution of the Ground Support Marketing Plan and activities by market segment to achieve the best results.
• To know the region’s market and market share, along with competitor activities.
• To understand the market, its needs, and future demands, and to communicate this information effectively internally.
• With the help of the Commercial Specialist, to assist in defining and controlling customer net pricing to remain commercially viable and competitive.
• To control and safeguard the company’s assigned assets, such as sales stock, office goods, test equipment, and customer receivables.
• To work with the Business Line Manager to ensure that appropriate resources are in place or developed in line with business growth targets, with special attention to adequate training and support.
• To grow and develop direct reports, such as Product & Application Specialists and Technical Service Representatives, to provide customer support and conduct product testing.

Your profile:

• Five (5) years of experience working with ground support products and their applications within the mining industry.
• Solid technical knowledge and experience with ground support programs and rock mechanics theory.
• Proven business acumen with experience in sales/marketing within mining products or related industries.
• Willingness to travel extensively.
• University degree in Mining Engineering, Geology, or another university degree complemented with extensive relevant experience.
• Fluent English is essential; bilingual in French Canadian would be an advantage.
• Previous experience within a consumables business line at Epiroc would be an advantage.
• Good communication skills and strong customer focus.
• Combined commercial and technical interests with the aptitude to stay informed.
• Good leadership and team-building skills.
• Self‑motivated and well‑organized working profile.
• To be and to have a problem‑solver attitude.

Join us, and be part of a diverse, electrifying, innovative and highly collaborative team!An inclusive workplace that allows people to thrive. Inclusion is foundational for our Epiroc culture. We want all our people to have a strong sense of belonging. As we work in diverse teams across geographies, cultures, and professional areas, inclusive behaviour is something we expect from ourselves and each other. We are continually looking for ways to strengthen our inclusive culture.

A place where we all matter.Epiroc’s diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

We believe all persons are entitled to equal opportunity.We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non-Canadians who are eligible to work in Canada.

We want you to take part in our journey.Accommodations are always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your application, please advise your Human Resources representative should you require accommodation to attend an interview or participate in the selection process.

How to apply? All candidates must submit a cover letter and resume outlining how their experience and training meet the basic requirements listed above. Qualified candidates must be eligible to work in Canada and can apply online at epiroc.com/en-ca/epiroc-careers. We thank all applicants, however, please keep in mind that only those who qualify for an interview will be contacted.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at http://www.epiroc.com