Business Management Analyst III

TD; Toronto; On-site; CAD 70,000 - 98,000; Full time

Job summary

TD is seeking a highly motivated Quality Analyst to support automation, workflow, and operational solutions across Real Estate Secured Lending (RESL). You will validate business requirements, execute testing strategies, identify defects, and support successful production implementations.

In collaboration with Product Owners, Business Analysts, Developers, and Operations, you’ll ensure quality, reliability, and integrity of automation products throughout the software development lifecycle,

Qualifications

• 3+ years of experience in Quality Assurance, Software Testing, or related technology/business roles.
• Experience developing and executing test plans, test cases, and defect management processes.
• Strong analytical and problem-solving skills.
• Experience working in Agile delivery environments.
• Experience testing web applications, workflow solutions, or operational platforms.
• Strong SQL skills for data validation and analysis.

Responsibilities

• Develop and execute comprehensive test plans, test cases, and test scripts based on requirements.
• Perform functional, regression, integration, user acceptance, and end-to-end testing for automation and operational platforms.
• Validate system enhancements, defect fixes, and production releases.
• Identify, document, prioritize, and track defects through resolution.
• Support root cause analysis and verification of corrective actions.
• Review requirements and acceptance criteria with stakeholders to ensure testability.

Skills

Quality Assurance

Software Testing

Agile Testing

SQL Data Validation

Communication Skills

Job description

Work Location

Toronto, Ontario, Canada

Hours

37.5

Line of Business

Business Management, Strategy & Support

Pay Details

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Overview

The RESL Automation team is seeking a highly motivated Quality Analyst to support the delivery of innovative automation, workflow, and operational solutions that enable business transformation across Real Estate Secured Lending (RESL). The successful candidate will play a critical role in ensuring the quality, reliability, and integrity of automation products, reporting solutions, and operational tools throughout the software development lifecycle.

This role partners closely with Product Owners, Business Analysts, Developers, Operations teams, and stakeholders to validate business requirements, execute testing strategies, identify defects, and support successful production implementations.

Job Accountabilities

Quality Assurance & Testing

• Develop and execute comprehensive test plans, test cases, and test scripts based on business and functional requirements.
• Perform functional, regression, integration, user acceptance, and end-to-end testing for automation and operational platforms.
• Validate system enhancements, defect fixes, and production releases.
• Identify, document, prioritize, and track defects through resolution.
• Support root cause analysis and verification of corrective actions.

Business & Process Validation

• Review business requirements, user stories, and acceptance criteria to ensure completeness and testability.
• Collaborate with Product Owners and Business Analysts to clarify requirements and define testing approaches.
• Validate business rules, calculations, workflows, and operational processes to ensure adherence to requirements.
• Ensure data integrity across applications, databases, and reporting solutions.

Automation & Continuous Improvement

• Identify opportunities to improve testing efficiency through automation and reusable testing assets.
• Support implementation of automated testing frameworks where applicable.
• Contribute to continuous improvement initiatives related to quality management, release management, and operational excellence.
• Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups, reviews, and retrospectives.

Production Readiness & Support

• Support production deployments and post-implementation validation activities.
• Monitor application performance and quality metrics.
• Assist in troubleshooting production issues and validating resolutions.
• Ensure compliance with governance, audit, regulatory, and risk management requirements.

Required Qualifications

• 3+ years of experience in Quality Assurance, Software Testing, Business Analysis, or related technology/business roles.
• Experience developing and executing test plans, test cases, and defect management processes.
• Strong analytical and problem-solving skills.
• Experience working in Agile delivery environments.
• Experience testing web applications, workflow solutions, or operational platforms.
• Strong SQL skills for data validation and analysis.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Key Competencies

• Quality Mindset
• Critical Thinking
• Attention to Detail
• Stakeholder Management
• Collaboration & Teamwork
• Continuous Improvement
• Risk Awareness
• Communication & Documentation

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more.

Additional Information

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

Sans Objet