Business Lead

Lifemark Health Group; Hamilton; Sur place; CAD 25 000 - 37 000; Plein temps

Résumé du poste

Lifemark Health Group is seeking a Business Lead for the Preferred Rehab Physiotherapy - Orthopaedic Centre in Hamilton, ON. The role focuses on creating a welcoming patient environment, managing clinic operations, and overseeing finances and administration.

Ideal candidates bring leadership experience in healthcare, strong communication skills, and proficiency with Microsoft Office and EMR systems. This permanent full-time position is based on-site in Hamilton, Ontario.

Qualifications

• High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset.
• 1-5 years of experience in a clinical or healthcare setting; leadership experience preferred.
• Proven ability to effectively manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills and commitment to patient/customer service.
• Demonstrated flexibility and adaptability to changing clinic needs and priorities.
• Ability to lead a team while working independently.
• Proficient in Microsoft Office and EMR/case management systems.
• Experience in a physiotherapy or multidisciplinary clinic is an asset.

Responsabilités

• Create a welcoming, patient-focused clinic environment.
• Lead and support resolution of patient inquiries and concerns.
• Oversee reception operations and daily clinic flow.
• Manage Accounts Receivable and payment processing.
• Ensure accurate data entry and patient record management.
• Coordinate timely submission of insurance and stakeholder documentation.
• Oversee expense reporting and financial controls.
• Support accounting processes and reporting.
• Manage payroll accuracy and timelines.
• Oversee clinic administration and office operations.
• Ensure compliance with company policies and procedures.

Connaissances

Leadership experience

Multi-tasking

Communication skills

Adaptability

Team leadership

Formation

High School Diploma or equivalent

Post-secondary in Medical Office Administration or related field

Outils

Microsoft Office

EMR / Case management systems

Description du poste

332 Preferred Rehab Ortho Centre, Hamilton, ON, CA

2 days ago Requisition ID: 30087

Salary Range: $18.42 To $27.02 Hourly

Business Lead – Preferred Rehab Physiotherapy - Orthopaedic Centre Location: 310 Limeridge Rd W, Suite 3, Hamilton, ON L9C 7C8 Status: Permanent Full-Time

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Business Lead at Preferred Rehab Physiotherapy - Orthopaedic Centre , a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Business Lead who shares this same philosophy.

At Lifemark, we walk the talk of our company Core Values: “We have fun”, “We strive for simplicity”,"We trust each other to do the right thing”, "We go the extra kilometre” and “We belong here”.

Why Lifemark?

• Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
• Supportive and collaborative administrative team
• Positive and comforting work environment
• Opportunities for growth within a national company
• Nationally recognized brand with a strong digital presence+

Primary Responsibilities:

• Create a welcoming, patient-focused clinic environment
• Lead and support resolution of patient inquiries and concerns
• Oversee reception operations and daily clinic flow
• Manage Accounts Receivable and payment processing
• Ensure accurate data entry and patient record management
• Coordinate timely submission of insurance and stakeholder documentation
• Oversee expense reporting, petty cash, and financial controls
• Support accounting processes and reporting
• Manage payroll accuracy and timelines
• Oversee clinic administration and office operations
• Ensure compliance with company policies and procedures

Qualifications & Core Competencies

The ideal candidate will have:

• High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset
• 1-5 years of experience in a clinical or healthcare setting; leadership experience preferred
• Proven ability to effectively manage multiple priorities in a fast-paced, high-volume environment
• Strong verbal and written communication skills, with a commitment to delivering exceptional patient/customer service
• Demonstrated flexibility and adaptability, with the ability to respond to changing priorities and clinic needs
• Ability to lead a team while working independently
• Proficient in Microsoft Office and EMR/case management systems
• Experience in a physiotherapy or multidisciplinary clinic is an asset

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

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