Business Intelligence Analyst - Operation Performance Analytics

Intact; Quebec; On-site; CAD 69,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Equal opportunity employer

Job summary

Intact is recruiting a Business Intelligence Analyst to join our Operation Performance Analytics team, where collaboration and high-impact projects drive operational excellence across underwriting teams in Canada.

In this role you will define business requirements, develop KPIs, ensure data quality, and deliver robust code. You will support the analytics lifecycle while collaborating with teams nationwide and uphold our commitment to diversity and inclusion.

Qualifications

• Bachelor’s degree in a data-related field or equivalent experience.
• 3+ years of relevant work experience.
• Strong Python and SAS knowledge; understanding data pipelines.
• Excellent time management and ability to handle priorities.
• Ownership and accountability for deliverables.
• Bilingual French/English – regular cross-country collaboration.
• Eligible to work in Canada.

Responsibilities

• Collaborate in defining business requirements and develop KPIs aligned with objectives.
• Apply data preparation best practices to ensure data quality and usability; deliver robust code.
• Choose metrics and formulate testable hypotheses before execution.
• Develop data validation processes to ensure accuracy and reliability of KPIs.
• Provide technical support throughout the metric development cycle.
• Share knowledge and help optimize team processes.
• Ensure transparent information sharing with teammates and stakeholders.

Skills

Python

SAS

Education

Bachelor’s degree in data-related field

Job description

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

69,200 - 84,600

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We\'re looking for a Business Intelligence Analyst to join our growing Operation Performance Analytics (OPA) team, where collaboration, creativity and high impact projects are at the heart of our mandate.

OPA is a national analytics team dedicated to delivering insights and analysis that support Intact Insurance in enhancing operational excellence, driving productivity, fostering growth and elevating service quality across underwriting teams.

What you’ll do here:

• Collaborate in defining business requirements and develop relevant KPIs aligned with objectives.

• Apply best practices in data preparation to ensure data quality and usability. Deliver high-quality and robust code.

• Select appropriate ways to build the metrics based on the context. Formulate clear and testable hypotheses prior to execution.

• Develop and execute data validation processes for developed KPIs, to ensure the accuracy, completeness, and reliability of metrics.

• Provide technical support to the team throughout the development cycle of metrics and for related analyses.

• Actively participate in knowledge sharing and apply learnings to improve outcomes. Advise and contribute to the optimization of team processes.

• Ensure transparent and effective information sharing within the team and with stakeholders.

What you bring to the table:

• Bachelor’s degree in data-related field (i.e., Business intelligence, Mathematics, Science, Statistics, Computer Science, etc.), or any combination of equivalent education and experience.

• 3+ years of relevant work experience.

• Demonstrate strong knowledge of programming languages (Python, SAS an asset) and understanding of underlying data pipelines and workflows.

• Excellent time management and organization skills, managing competing priorities to meet deadlines.

• Demonstrate ownership and accountability for deliverables.

• Bilingualism (French / English) – Need to interact on a regular basis with colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.