Business Intelligence Analyst (Int.)

Vantix Systems Inc.; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading analytics solutions provider in Canada is seeking a talented professional to design and implement a Power BI workforce insights dashboard. In this role, you will collaborate with cross-functional teams to ensure alignment with business objectives and provide training to users. The ideal candidate has hands-on experience with Power BI, expertise in data analysis, and understanding of CCaaS solutions.

Qualifications

• Hands-on experience with Power BI and visualization techniques.
• Experience in analyzing large complex datasets.
• Knowledge of Contact Centre as a Service (CCaaS) solutions.

Responsibilities

• Design and build a new Power BI dashboard consolidating HCM data.
• Collaborate with cross-functional teams to meet business objectives.
• Develop training materials and provide training to the internal team.

Skills

Visualization techniques

DAX (Data Analysis Expressions)

Trend analysis

Predictive analytics

Business intelligence requirements

Tools

Power BI

Azure analytics tools

Job description

Responsibilities

• Design and build a new Power BI workforce insights dashboard which consolidates HCM data metrics. Responsibilities will include project planning, stakeholder engagement, prototype design, testing, and release.
• Collaborate with cross-functional teams, both internal and external, to ensure alignment with business objectives and data reporting requirements. This includes collaboration with both technical and non-technical resources.
• Capture and maintain documentation of business and technical information, ensuring transparency and traceability.
• Develop training materials and strategies to enable end-users to effectively use the new dashboard. Provide training to the internal team as needed.
• Identify and elevate issues and risks as appropriate, and work to resolve them to ensure smooth project progression.
• Manage tasks, action items, and timelines for the project. Follow up on outstanding items and elevate as needed.
• Effectively communicate findings, insights, and project progress to stakeholders in a clear and understandable manner for both technical and non-technical audiences.
• Prepare presentations and demonstrations for engagement with stakeholders.
• Ensure data governance and data quality practices are adhered to in the creation and maintenance of the new dashboard.
• Ensure that data security and privacy guidelines are followed in all aspects of the work.

Qualifications

• Direct hands‑on experience with a comprehensive set of visualization techniques and features that demonstrate both technical depth and storytelling skill using Power Bi.
• Experience developing complex measures, calculated columns, advanced time intelligence using DAX (Data Analysis Expressions) in Power Bi.
• Direct hands‑on experience in analyzing large complex datasets to perform trend analysis, predictive analytics, and forecasting using Power BI and Azure analytics tools.
• Experience in creating and implementing business intelligence requirements.
• Experience preparing visualizations, dashboards, and analytical models.
• Experience understanding and developing requirements for analytical projects.
• Experience with Contact Centre as a service (CCaaS) solutions and understanding of client interaction data is required.