business general manager

Shellys Indigenous Bistro; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local Indigenous-owned bistro in Winnipeg is seeking a General Manager to oversee daily operations, including staff management, customer service, and food quality. Candidates should have prior supervisory experience in the food service industry, strong leadership skills, and the ability to make quick decisions in a fast-paced environment. This role offers competitive pay and potential staff meals/discounts.

Benefits

Dental care

Extended health care

Staff meals/discounts

Qualifications

• 2-3+ years in a supervisory/management role in food service.
• Experience in fast-paced kitchens, takeout, or catering.
• Ability to multitask and make quick decisions.

Responsibilities

• Oversee daily restaurant and catering operations.
• Supervise and support staff in the kitchen and front-of-house.
• Ensure food quality, safety, and hygiene standards.

Skills

Leadership skills

Team management

Communication skills

Problem-solving abilities

Food safety knowledge

Job description

Job Details

Location: Winnipeg, MB (1364 Main Street). Employment type: Full‑Time, Permanent. Pay: $15.80 - $30.00 per hour. Expected hours: 37.5 per week.

About the Role

The General Manager is responsible for overseeing staff, scheduling, customer service, food quality, safety standards, inventory, and catering coordination. This position requires strong leadership, communication skills, and experience in a fast‑paced food service environment.

Key Responsibilities

• Oversee daily restaurant, kitchen, delivery, and catering operations
• Supervise and support staff (kitchen + front‑of‑house)
• Manage schedules, attendance, and staffing needs
• Ensure food quality, safety, and hygiene standards
• Coordinate catering orders, events, and deliveries
• Monitor inventory and manage supplier orders
• Maintain a clean and organized work environment
• Handle customer concerns professionally
• Support HR with training, hiring, and performance management
• Assist with budgeting, cost control, and daily reporting

Qualifications

• 2‑3+ years in a supervisory/management role (food service industry)
• Strong leadership and team management skills
• Experience in fast‑paced kitchens, takeout, or catering
• Excellent communication and problem‑solving abilities
• Ability to multitask and make quick decisions
• Knowledge of food safety standards
• Able to lift 30 lbs and stand for long periods
• Driver’s license is an asset

Indigenous Preference

As an Indigenous‑owned business, preference may be given to qualified Indigenous applicants (First Nations, Métis, Inuit). Self‑identification is optional.

Work Conditions

• Fast‑paced kitchen + catering environment
• Evening/weekend availability based on business needs
• On‑site at 1364 Main Street, Winnipeg
• Staff meals/discounts may be available

How to Apply

Please email your resume to Trisha Sinclair, HR Manager at [e-mail] or apply in person at 1364 Main Street.

Benefits

• Dental care
• Extended health care