Business General Manager

Warrington PCI Management; Vancouver; On-site; CAD 125,000 - 140,000; Full time

Job summary

A property management company in Vancouver seeks a General Manager to lead operations for a diverse commercial property. The ideal candidate will possess a degree in commerce or real estate, have over 7 years of experience managing Class A properties, and hold a BCFSA rental management license. Responsibilities include managing tenant relationships, overseeing property maintenance, and executing operational initiatives to improve property performance. Competitive salary offered.

Qualifications

• 7+ years of experience managing Class A properties.
• BCFSA rental management license is a must.

Responsibilities

• Lead building operations and elevate tenant experience.
• Ensure projects are completed on budget.
• Maintain positive tenant relations through regular communication.

Skills

Leadership

Revenue management

Property management

Customer relations

Education

Degree or diploma in commerce, real estate, or related field

Job description

General Manager

Warrington PCI Management

Location: Vancouver, BC

Employment Type: Permanent, Full time

Salary: $125,000 to $140,000 per year

Start Date: As soon as possible

Vacancies: 1

Source: indeed.com #10028503199

Job Details

Are you a dynamic property management leader who thrives in commercial real estate? Join us as General Manager for a multi‑use/Class A commercial property in Surrey, where you’ll lead building operations, elevate tenant experience, and deliver strong financial performance.

We’re looking for a proven leader in commercial property management who’s ready to make an impact. You’ll bring the following:

• a degree or diploma in commerce, real estate, or a related field
• 7+ years of experience managing Class A properties
• BCFSA rental management license is a must

If you’re passionate about delivering exceptional tenant experiences and driving operational excellence, this role is for you. Please apply now and we look forward to meeting you soon.

Primary Purpose

The General Manager (GM) is a key role in the professional oversight and direction of a multi‑use commercial property. Working in collaboration with the management and building operations team, the GM will lead all associated staff and contractors in providing first‑in‑class operational performance. This individual will be outgoing, friendly, engaging, and able to encourage cooperation and thoughtful compliance in the administration of service contracts and lease agreements.

Specific Responsibilities

Project Management and Planning

• Identify, recommend, initiate, plan and execute operational initiatives to continually improve the property, its systems, and the tenants’ experience.
• Timely execution of all necessary and approved capital improvement and repair projects; provide appropriate communication to all stakeholders; and ensure projects are completed on budget.
• Collect and analyse data to assist in budgeting, scheduling and implementation of strategic plans and operating procedures.
• Meet and exceed performance metrics for NOI, CAM charges, occupancy targets and recovery ratios.
• Develop knowledge of the local commercial market to identify value‑driven opportunities.

Team and Stakeholder Management

Customer and Business Relations

• Collaborate with all internal and external members of the WPM team, including clients, tenants, vendors, contractors, accounting and administrative staff to ensure the most efficient operation of the property.
• Demonstrate professional, effective and proactive, timely response in all business matters.

Leadership

• Responsible for the building operations staff to ensure the WPM standard of care for the property is maintained at all times. This includes the administration of the company’s performance management program and ensuring appropriate vacation/leave support when necessary.

Tenant Relations

• Consistently fair administration of the lease agreement, while providing sound and practical interpretation of the lease to all parties to the agreement; work closely with leasing department regarding sub‑leases, assignments and other lease administration functions, ensure proper documentation is in place, and that leasing objectives are being achieved as stipulated by the client; and coordination and attendance in touring of the space and property to prospective tenants as required.
• Maintain positive tenant relations through regular site visits, prompt response to questions/concerns, and routinely scheduled tenant meetings and correspondence.

Tenant Event Coordination

• Develop a tenant engagement and special event calendar that encourages tenant interaction and participation in various social and environmental initiatives.

Property Management

Property Maintenance and Repair

• Ensure that all mechanical and safety systems are maintained in peak operating condition to enhance user satisfaction and building efficiency.