Business Director Toronto

billups; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading media firm in Toronto is seeking a Business Director to lead the Client Services team. The ideal candidate will have 12 years of media experience, especially in OOH strategy and planning, with a proven success in managing client relationships. This role involves driving strategic growth and ensuring client satisfaction. Full-time position with a focus on leadership and execution in a collaborative environment.

Qualifications

• 12 years of media experience with deep expertise in OOH strategy, planning and buying.
• Proven success in leading high-performing client-facing teams.
• Track record of building strong client relationships.

Responsibilities

• Lead the Client Services function ensuring client needs are proactively met.
• Oversee the development of strategic media plans.
• Build and grow senior client and vendor relationships.

Skills

Media experience

Client relationship management

Negotiation

Business development

Advertising knowledge

Education

Bachelor's degree in advertising, marketing or related field

Job description

About billups

We're a 450-person team spread across North America, Asia, Oceania, Europe and the Middle East united by one mission: transforming OOH into something smarter, measurable and unforgettable for advertisers & brands. For over 20 years we've grown by empowering curious collaborative people who want to do work that matters. Join us and bring your talent to a connected, passionate, respected, awarded global team where you'll be seen, valued and part of building what's next. Together we are building the future of OOH Media.

The Role

We are seeking a Business Director to lead our Client Services team and drive strategic growth across a portfolio of high-profile clients. This role partners closely with senior leadership (MD Regional CEO and Head of Media) to ensure we deliver best-in‑class OOH planning, flawless execution and measurable impact for our clients.

What you'll bring

• 12 years of media experience with deep expertise in OOH strategy, planning and buying.
• Proven success in leading high‑performing client‑facing teams across multiple regions.
• Track record of building strong client relationships and delivering strategic measurable results.
• Strong negotiation, storytelling and business development skills.
• Ability to manage complexity with a solutions‑driven growth mindset.
• Bachelor's degree in advertising, marketing or related field (or equivalent experience).

Main Duties and Responsibilities

Client Leadership & Strategy

• Lead the Client Services function ensuring client needs are proactively met and exceeded.
• Oversee the development of strategic media plans that maximize budgets and deliver against KPIs.
• Build and grow senior client, agency and vendor relationships serving as a trusted partner.
• Represent billups at client meetings, pitches, industry events and thought‑leadership forums.

Team Leadership & Development

• Directly and indirectly manage a multi‑level team of account leads ensuring high standards of delivery, collaboration and growth.
• Provide coaching, training and mentorship to build client‑service excellence across the team.

Business Growth

• Identify and convert new business opportunities in partnership with the Client Development function.
• Drive organic growth by strengthening existing client relationships and diversifying revenue streams.
• Contribute to business planning, forecasting and budget delivery across the Client Services function.

Operational Excellence

• Champion consistency, efficiency and innovation across planning, buying and reporting processes.
• Ensure timely activation, campaign reporting and adoption of best practices and tools.
• Collaborate with internal teams (Investment, Marketing, Design and Platform Solutions) to ensure cross‑functional alignment and client satisfaction.

Required Experience

Director

Key Skills

• Anti Money Laundering
• Account Management
• Environmental Science
• Channel Sales
• Budgeting
• Db2

Employment Type

Full‑Time

Experience

years

Vacancy

1