Business Development Representative, Mid-Market

Docebo; Toronto; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Employee Share Purchase Plan (ESPP)

Health benefits

Paid vacation days

Docebo Days

Floating holidays

Birthday off

Job summary

Docebo is seeking a Business Development Representative for the North American Mid-Market team to drive rapid expansion. You will act as a strategic consultant, turning training into a competitive advantage through AI-driven innovation and trusted stakeholder engagement.

You will identify key prospects, craft compelling narratives, and generate pipeline through outbound and inbound interactions while collaborating with cross-functional teams to hit growth targets.

Qualifications

• 1+ years of Inside Sales, outbound prospecting, or related experience.
• Strong communication and storytelling skills to articulate AI value to business buyers.
• Ability to map stakeholders and build a strategic sales approach within mid-market accounts.

Responsibilities

• Strategize the Hunt by identifying key stakeholders within ICPs to engage the right organizations.
• Craft the Narrative with high-impact messaging to spark curiosity about the future of AI-powered learning.
• Master the Outreach by connecting with potential clients via outbound calls and social touchpoints.

Skills

Prospecting

Outbound calling

Communication

Stakeholder mapping

Result oriented

Education

Bachelor's degree

Tools

Salesforce

LinkedIn Navigator

Job description

Artificial Intelligence. Actual Impact.

At Docebo, weâre using AI to change how people learn at workâand we mean actually change it. Weâre an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

Weâre shaping the future of learning with a team that isnât afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real peopleâyouâll feel right at home here. And itâs not just what we build, itâs how we show up. At Docebo, our values arenât just posters on the wallâthey guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So⦠what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

The Adventure Ahead

As a Business Development Representative for our North American Mid-Market team, you are the primary engine behind Doceboâs rapid global expansion! Youâll act as a strategic consultant, helping massive organizations transform their training from a mundane "checkbox" into a competitive superpower through world-class AI innovation. By establishing trust with high-level stakeholders, you won't just be filling a pipelineâyouâll be the first person to show these companies a better way for their employees to grow and thrive.

The Day-to-Day

• Strategize the Hunt: Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo.
• Craft the Narrative: Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning.
• Master the Outreach: Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities.
• Elevate the Experience: Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel.
• Architect Your Success: Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine.
• Drive the Impact: Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission.

Your Superpowers

• Command the Conversation: You have the elite ability to qualify prospects, plan your approach, and maintain control of high-level business discussions.
• Fuel the Fire: You are a self-motivated, results-oriented "go-getter" who thrives on hitting targets and exceeding expectations.
• Communicate with Clarity: You possess exceptional communication and problem-solving skills, allowing you to explain complex AI solutions with ease.
• Maintain the "Glass-Half-Full": You bring an infectious, positive energy to the team and approach every challenge with a solution-oriented mindset.
• Think Outside the Box: You use your creativity and hustle to find unique ways to get in front of the right people and establish immediate credibility.

Bonus Points

• Sales Veteran: You have 1+ years of experience in Inside Sales, a Call Center environment, or a Demand Generation/Marketing function.
• Customer-Facing Pro: Youâve spent a year or more in Retail, Hospitality, or another high-touch customer service role.
• Mid-Market Expertise: You have previous experience navigating the complexities of Mid-Market-level BDR or Sales cycles.

Our Hybrid Work Philosophy

Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, itâs a balance designed to help everyone do their best work and keep growing.

Our Total Rewards Philosophy

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our peopleâs physical, mental, and financial well-being.
• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.

Our Promise to You

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
• Your Well-Being, Covered: Youâll get access to health benefits, so you can get the care you need when you need it.
• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

About Docebo

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core valuesâGrow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfectionâ that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [e-mail]. The email should also include the position youâre interested in.