Business Development Representative

black.ai; Toronto; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

Dental benefits

Vision benefits

Personal development budget

Job summary

Heidi, a healthtech startup, is building an AI Care Partner to support clinicians and patients by delivering a repeatable, scalable outbound engine. A diverse team of doctors, engineers, researchers, and designers collaborates to keep care human and continuous.

Join a fast-growing company backed by significant funding and dedicated to transforming care delivery. You will own a defined territory, craft messaging, and partner with Account Executives to drive growth across North America.

Qualifications

• Priority one is a hard worker.
• Intellectually sharp, coachable, and relentlessly driven to improve.
• Comfortable being uncomfortable and earning wins the hard way.
• Motivated by ownership and long-term upside rather than short-term comfort.
• Clear communicator who can earn attention and credibility in cold conversations.
• Sales experience is preferred, of any kind.

Responsibilities

• Create opportunity through disciplined outbound across calls, email, social, and product-led signals.
• Break into high-value medical practices, health systems, and executive stakeholders.
• Research target accounts deeply to understand workflows, incentives, and pain points.
• Deconstruct complex clinical and operational processes to surface unseen value.
• Own a defined territory and build a repeatable outbound engine with Account Executives.
• Book high-quality meetings and hand off to Account Executives.
• Continuously test messaging, targeting, and sequencing to outperform incumbents and the market.

Skills

Hard worker

Intellectually sharp

Coachable

Ownership mindset

Clear communicator

Sales experience

Job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

What you’ll do

• Create opportunity through disciplined, creative outbound across calls, email, social, and product-led signals

• Break into high-value medical practices, health systems, and executive stakeholders who have never heard of Heidi

• Research target accounts deeply to understand workflows, incentives, and hidden pain points

• Deconstruct complex clinical and operational processes to surface value others miss

• Own a defined territory and build a repeatable outbound engine that scales over time with Account Executives

• Book high-quality meetings and deliver clean, thoughtful handoffs to Account Executives

• Continuously test messaging, targeting, and sequencing to out-hustle incumbents and outperform the market

What we’re looking for

• Priority one is a hard worker. Someone who takes personal responsibility for outcomes and consistently outworks their peers

• Intellectually sharp, coachable, and relentlessly driven to improve

• Comfortable being uncomfortable and earning wins the hard way

• Motivated by ownership, leverage, and long-term upside rather than short-term comfort

• Clear communicator who can earn attention and credibility in cold conversations

• Sales experience is preferred, of any kind. We care less about where you sold and more about what selling taught you

Other things to know

• Experience in healthcare or SaaS is helpful but not required

• Attitude, work ethic, and learning velocity matter more than years on a resume

• No corporate bloat. No hand-holding. Just results, accountability, and real opportunity to grow

• Ideally live in Montreal, Toronto, or Vancouver to support our high-value markets

The way we work

1. Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

2. Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

3. Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

4. Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us

• In office to collaborate with like-minded professionals

• Healthcare, Dental, Vision benefit options

• Personal development budget of $500 per annum

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups

• The opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.