Business Development Representative

JAN-PRO Canada; London; On-site; CAD 40,000 - 60,000; Full time

Job summary

A commercial cleaning franchise based in London, Ontario, is seeking a Business Development Representative to generate leads and schedule appointments for the Account Executive. Candidates should have at least 2 years of sales experience and strong communication skills. The role offers opportunities to work in a collaborative and growth-oriented environment.

Qualifications

• Minimum of 2 years’ experience in sales, telemarketing, or administrative support.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Generate prospect leads and schedule site visit appointments.
• Collaborate with Account Executives for client visits.
• Provide updates to the Regional Sales Director.

Skills

Sales experience

Telemarketing experience

Communication skills

Proficient in Microsoft Office Suite

CRM Knowledge

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

CRM systems

Job description

Overview

Founded in 1991, JAN-PRO is one of the largest commercial cleaning organizations in the world. Today, JAN-PRO comprises 12,000+ franchise owners who proudly serve over 56,000 customers across 10 countries. In terms of industry recognition, JAN-PRO is rated Excellent on Trustpilot and is regularly ranked as a top performing franchise in such publications as Entrepreneur Magazine. JAN-PRO remains the only franchise commercial cleaning company to be awarded #1 Commercial Cleaning Franchise for thirteen consecutive years by Entrepreneur Magazine’s Annual Franchise 500 Awards.

CORE VALUES & PURPOSE

At JAN-PRO of Southwestern Ontario, our success is built on a strong foundation of values that guide how we work, grow, and support one another:

• Growth - We are always growth-oriented. Success is our pillar, and failure is not an option.
• Family - JAN-PRO of Southwestern Ontario is a family. We lead with trust, loyalty, respect, and a collaborative, inclusive mindset.
• Can-Do Attitude - We show up with humility, confidence, and a willingness to face change and challenges head-on.

Our core purpose is simple but powerful: Empowering individuals and creating a safer society. And our niche? Building a premium branded commercial cleaning franchise network. These principles aren’t just words on a wall—they shape every decision we make and every relationship we build.

POSITION SCOPE

The Business Development Representative is responsible for generating prospect leads and soliciting prospects to schedule site visit appointments for the JAN-PRO Account Executive with a variety of prospect businesses, including banks, car dealerships, churches, department stores, hotels, medical facilities, office buildings, production facilities, tech companies, food industry, non-profit organizations, and schools, among others. This position’s primary responsibility is to meet/exceed individual/company account sales objectives. If you have prior inside sales experience and a desire to expand your career, we want to hear from you.

ESSENTIAL DUTIES

• Collaborate with Account Executives to share relevant insights for client site visits.
• Provide regular updates to the Regional Sales Director on lead generation, appointment scheduling, and daily sales activities.
• Identify and qualify new business opportunities through diverse channels, including Google Maps, business directories, commercial listings, property management firms, industry associations, and paid databases.
• Works in cooperation with the Regional Sales Director to help achieve individual objectives.
• Makes recommendations to the Regional Sales Director relating to effective sales methods and techniques.
• Build teamwork and success.
• Proactively establish best-in-class sales processes, sales tracking, etc.
• Be an ambassador for JAN-PRO by representing the company professionally at all times when communicating with our customers, prospects, suppliers, and Certified Business Owners.
• Performs other related duties as assigned.

PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION

• Education: High School Diploma required.
• Experience: Minimum of 2 years’ experience in sales, telemarketing, or administrative support within a sales environment.
• Communication: Excellent written and verbal communication skills in English.
• Technical Skills: Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and comfortable with online and digital tools.
• CRM Knowledge: Familiarity with Customer Relationship Management (CRM) systems and the ability to maintain accurate client and prospect records.

ENVIRONMENTAL EXPOSURE

• Air-conditioned/heated office environment
• Exposure to artificial interior lighting
• Low to medium level noise
• Exposure to hazards as typically found in office products and equipment
• Extended periods of sitting and computer-based work in an office setting