Business Development Manager, Inside Sales

CMLS Financial; Calgary; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Health & Wellness

4 weeks vacation

RRSP matching

Maternity & parental leave

Education assistance

Mentorship & growth

Modern technology

Job summary

CMLS Residential in Calgary is seeking a Business Development Manager, Inside Sales to grow our broker network and expand funded volumes through targeted partner relationships.

You will work exclusively with mortgage brokers, driving education on product lines and underwriting guidelines while coordinating with Western Canadian teams to improve conversion and service. Compensation includes base salary plus uncapped commission.

Qualifications

• Two (2) years of experience in residential mortgage operations or mortgage sales.
• You are a team player who understands success comes from partnerships between sales, underwriting, and risk.
• You value relationships over transactions and act as a trusted advisor to broker partners.
• Possession of a valid driver’s license will be considered an asset.
• Possession of a Mortgage Associate or Mortgage Broker license will be considered an asset.

Responsibilities

• Drive Partner Relationships: Serve as the main CMLS contact for emerging broker accounts across Alberta, Manitoba, and Saskatchewan, delivering a responsive, supportive experience from day one.
• Empower Brokers through Education: Host virtual training and proactive calls to guide brokers on CMLS product lines and underwriting guidelines.
• Scale Volume & Graduate Accounts: Identify high‑potential brokers and help them grow toward the $5M+ annual funded volume milestone.
• Optimize Conversion & Efficiency: Maintain a strong look‑to‑book conversion rate and monitor pipeline activity.
• Collaborate & Represent: Partner with underwriting/servicing teams and represent CMLS at industry events.

Skills

Residential mortgage sales

Relationship management

Team player

Job description

Business Development Manager, Inside Sales

Compensation: base salary + uncapped commission rewarding territory growth.

Future-Forward. Broker-Focused.

For over a decade, CMLS Residential has been a trusted leader in Canada's residential mortgage industry, helping brokers grow their business through innovative mortgage solutions, competitive rates, and exceptional service.

Working exclusively through the broker channel, we deliver a seamless mortgage experience powered by advanced technology and AI. From prime mortgages and HELOCs to alternative lending solutions, we’re a true one-stop shop for mortgage financing. We continuously evolve our products, tools, and support to help brokers stay ahead in a changing market, while our long-term partnership approach reflects our commitment to their lasting success.

CMLS Residential has been awarded Overall Best Mortgage Lender in Canada (2024) in the CMP Brokers on Lenders Survey.

Nesto Group is Canada's leading provider of mortgage technology and financing solutions, with more than CAD $80 billion in residential and commercial mortgages under administration. Trusted by many of the country's leading financial institutions, we combine over 50 years of mortgage expertise with proprietary cloud and AI technology to transform the future of lending.

Powered by our proprietary cloud and AI technology, nesto has become one of Canada's fastest-growing mortgage lenders, gaining market share across direct-to-consumer (D2C) residential lending, the broker channel, and multi‑family commercial lending. Recognized as one of Deloitte's Fast 50 companies for three consecutive years, we continue to push the industry forward through innovation, technology, and customer‑focused solutions.

Operating through our family of brands— CMLS , nesto , and Nesto Cloud —our mission is to build Canada's mortgage ecosystem of the future and create a true Canadian champion in lending technology and financial services. Learn more at: https://nestogroup.ca/

Life at CMLS Residential

At CMLS Residential, you'll join a collaborative team that's passionate about innovation, partnership, and delivering exceptional experiences. Whether you're supporting brokers, launching new products, or improving how Canadians access home financing, you'll have the opportunity to make a meaningful impact while growing your career.

Why We Are Hiring

To support our growing network of mortgage brokers across the Prairies, CMLS Residential is seeking a Business Development Manager, Inside Sales in Calgary. You will partner with emerging brokers to scale their business and improve conversion, gaining hands‑on portfolio management experience.

Where You’ll Make An Impact:

• Drive Partner Relationships: Serve as the main CMLS contact for emerging broker accounts across Alberta, Manitoba, and Saskatchewan, delivering a responsive, supportive experience from day one.
• Empower Brokers through Education: Host virtual training and proactive calls to guide brokers on CMLS product lines, underwriting guidelines, and strategies to position our solutions.
• Scale Volume & Graduate Accounts: Identify high‑potential brokers within your portfolio and help them grow their business toward the $5M+ annual funded volume milestone.
• Optimize Conversion & Efficiency: Keep your finger on the pulse of your pipeline, maintaining a strong look‑to‑book conversion rate.
• Collaborate & Represent: Partner closely with Western Canadian underwriting and servicing teams to solve broker challenges, and represent CMLS at regional industry events and local networking opportunities.

What We Value:

• Two (2) years of experience in residential mortgage operations or mortgage sales.
• You are a team player who understands that our success is built on the partnership between sales, underwriting, and risk.
• You value relationships over transactions, focusing on being a trusted advisor to your broker partners.
• Possession of a valid driver’s license and reliable access to a vehicle will be considered an asset
• Possession of a Mortgage Associate or Mortgage Broker license will be considered an asset.

Why You’ll Love Working Here

We believe great people do their best work when they're supported professionally, personally, and financially. That's why we offer a comprehensive rewards package designed to help you thrive at every stage of your career.

• Competitive Rewards — Competitive compensation, performance incentives (where applicable), and recognition for your contributions.
• Health & Wellness — Comprehensive medical, dental, and vision coverage, Health & Wellness Spending Accounts (where applicable), telemedicine, Employee Assistance Programs, and mental health support for you and your family.
• Time to Recharge — Generous vacation (4 weeks), floater days, and statutory holidays to help you recharge.
• Planning for the Future — RRSP matching to support your long‑term financial wellbeing.
• Family Support — Enhanced maternity and parental leave top‑up programs.
• Learning & Growth — Education assistance, mentorship, training, and opportunities to build your career across Nesto Group.
• Tools for Success — Modern technology, collaborative teams, and the resources you need to do your best work.

Diversity, Equity & Inclusion

At Nesto Group, we believe diverse perspectives make us stronger. We are committed to fostering an inclusive workplace where everyone feels respected, supported, and empowered to succeed.

We welcome applications from people of all backgrounds, including Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, members of racialized communities, women, and members of the 2SLGBTQIA+ community.

If you require accommodation during any stage of the recruitment process, we are committed to working with you to meet your needs.

#cmlsposition

The pay range for this role is:

60,000 - 75,000 CAD per year (Calgary, AB)