Business Development Manager

Paladin Security; Burnaby; On-site; CAD 70,000 - 80,000; Full time

Job summary

A leading security services provider in Burnaby is seeking a Business Development Manager to drive growth through client acquisition and market expansion. The role requires a strong background in service industry sales, strategic leadership in business development initiatives, and solid relationship-building with clients and industry stakeholders. Competitive salary and comprehensive benefits offered.

Benefits

Competitive base salary ($70,000-$80,000) + commission

Comprehensive health and benefits package

Professional development opportunities

Dynamic and supportive culture

Qualifications

• 5+ years of experience in business development or sales.
• Experience in the physical security industry is an asset.
• Proficient in CRM software and sales reporting.

Responsibilities

• Develop and lead a comprehensive business development strategy.
• Identify and prioritize new business opportunities.
• Establish relationships with prospective clients and industry influencers.

Skills

Service industry sales

Client relationship management

Market analysis

Lead generation

CRM proficiency

Tools

HubSpot

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

We are seeking a dynamic and strategic Business Development Manager to lead our efforts in driving growth through client acquisition and market expansion. This leadership role is responsible for overseeing and executing business development initiatives, managing both inbound and outbound prospecting strategies, and building relationships with key clients and industry stakeholders. The ideal candidate has a strong background in service industry sales, and a proven ability to lead both strategy and execution.

Key Responsibilities

• Develop and lead a comprehensive business development strategy aligned with organizational goals and revenue targets
• Identify, evaluate, and prioritize new business opportunities through market analysis, competitive intelligence, and lead generation initiatives
• Oversee prospecting efforts including phone/email follow ups and networking activities
• Track and report on pipeline development, lead conversion metrics, and campaign effectiveness using CRM tools (e.g., HubSpot)
• Establish and maintain strong relationships with prospective clients, key decision-makers, and industry influencers
• Represent the organization at industry events, conferences, and client meetings to enhance brand visibility and market presence
• Collaborate closely with marketing, operations, and account management teams to ensure alignment across growth initiatives and proposal development
• Lead the preparation of presentations, RFP responses, and tailored pitches for key opportunities
• Maintain a deep knowledge of Paladin\'s service offerings and the broader security services market to position the company competitively

Requirements

• 5+ years of experience in business development, sales, or strategic partnerships in a service industry. Experience in the physical security industry is an asset.
• Demonstrated success in building and closing complex deals and exceeding revenue targets
• Proficient in CRM software and sales performance reporting
• Ability to work in a fast-paced environment, handle rejection, and stay motivated
• Must be legally authorized to work in Canada

What We Offer

• Competitive base salary ($70,000-$80,000) + commission
• Comprehensive health and benefits package
• Professional development opportunities
• An award winning dynamic and supportive culture

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. This is a Full-Time position