Business Development Coordinator - Construction Industry

4 Level Coach; Toronto; Hybrid; CAD 60,000 - 70,000; Full time

Job summary

A construction consultancy firm based in Toronto is seeking a Success Coach Assistant to streamline client processes and improve experiences in the home building industry. This full-time position offers a competitive salary range of $60,000 - $70,000 per year and includes attractive benefits like 3 weeks paid vacation and development opportunities.

Benefits

3 weeks paid vacation

5 sick days

Birthday off

Professional development opportunities

Qualifications

• 1-2 years of office experience within the construction or related industry.
• Ability to support complex scheduling needs effectively.
• Demonstrates discretion and confidentiality in managing client interactions.

Responsibilities

• Assist the Success Coach to improve client experience.
• Develop SOPs to eliminate roadblocks.
• Guide clients on operational software best practices.

Skills

Office experience in construction

Familiarity with construction workflows

Experience with construction management software

Proficiency in Google Workspace

Critical thinking skills

Excellent communication skills

Tools

JobTread

Buildertrend

CRM tools

Job description

4 Level Coach

Success Coach Assistant

At 4 Level Coach, we're looking for an energetic, proactive Success Coach Assistant who's ready to make a lasting impact in the home building and remodeling industry. As a Success Coach Assistant, you'll work closely with our Success Coach to streamline client processes, implement efficient systems, and enhance the overall client experience.

Our mission is to revolutionize the home building and remodeling industry by helping businesses grow, streamline, and succeed. We foster a relaxed, non-corporate environment where innovation meets passion. If you're looking to join a team that's committed to excellence and growth, this might be the perfect fit for you.

Key Responsibilities:

• Assist the Success Coach in implementing tools and systems to improve client experience.
• Develop SOPs and resources that eliminate roadblocks and streamline processes.
• Become a go-to expert on operational software (e.g., JobTread, Buildertrend) and CRM systems, guiding clients on best practices.
• Schedule and manage the Success Coach's calendar, coordinating meetings and compiling detailed notes.
• Follow up with clients post-meeting, ensuring they receive essential updates, recordings, and tools.
• Maintain clear communication with clients, supporting their needs and addressing any challenges.

Qualifications:

• 1-2 Years of office experience within the construction, building, or related industry.
• Familiarity with construction industry workflows, especially in an administrative or support capacity.
• Experienced with construction management software (e.g., JobTread, Buildertrend) and CRM tools.
• Proficient in Google Workspace (Docs, Sheets, Drive) with an advanced understanding of data organization and collaborative work.
• Proven ability to prioritize tasks, maintain a clean and efficient workspace, and support complex scheduling needs.
• Demonstrates the ability to adapt to new tools, processes, and client-specific requirements with ease.
• Skilled in critical thinking and able to address unexpected issues with creative, effective solutions.
• Excellent written and verbal communication skills, with the ability to interact professionally with clients and team members.
• High attention to detail, ensuring tasks are completed thoroughly and accurately, with minimal errors.
• Demonstrates discretion, confidentiality, and reliability in managing client information and interactions.
• Enthusiastic about personal development and implementing feedback to improve performance and client satisfaction.

Compensation:

• Full-Time Position
• Competitive salary at $60,000 - $70,000 per year, based on experience.
• Collaborate with us in person and remotely.
• We're committed to your professional development.
• 3 weeks paid vacation, 5 sick days, and your birthday off!
• Be part of a team dedicated to transforming lives and reshaping an industry.