Business Development Associate

Xradar; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading construction services provider in Metro Vancouver is seeking a Business Development Associate to drive growth. The role emphasizes building strong client relationships, providing superior customer service, and strategizing client solutions. Ideal candidates will have sales experience, with bonuses available based on performance. A diverse benefits package is offered.

Benefits

Competitive base salary

Customizable benefits package

Bonus/commission structure

Qualifications

• Tangible impacts from prior roles in sales and client relationships.
• Experience in Construction is a bonus.
• Strong understanding of customer service principles.

Responsibilities

• Build and maintain customer relationships with contractors.
• Conduct follow-up calls with clients post-project.
• Attend industry events representing the brand.

Skills

Revenue Growth

Customer Services

Business Analysis

Sales Process

Tools

Microsoft Office

CRM

Job description

Xradar provides services to the construction industry. Our services include Concrete Scanning Cutting & Coring as well as a variety of non-destructive testing & advanced reporting. Our clients typically include General Contractors Mechanical & Electrical Contractors as well as other trades aligned to the construction industry.

As Xradars Business Development Associate you will be a key driver in the growth of our Vancouver Office. You will be supported and encouraged to grow with every opportunity. As a fundamental part of our team this role will provide you with a fantastic opportunity to learn and sharpen your Business Development skills while working in a fast growing Canada-wide company.

You will make an impact on our organization by building & maintaining customer relationships providing superior customer service closing deals and networking to build a strong pipeline of future customers. Youll use your experience and knowledge to strategically and consultatively help our clients with custom plans that meet their needs. This role really is the foundation of our wider Customer Service team.

Responsibilities

• Build & maintain customer relationships (General Contractors Mechanical Contractors Electrical Contractors & other trades. You can do this by calling holding meetings & presentations.
• You will visit the offices of clients & construction sites building up relationships with Estimators Project Coordinators Project Managers as well as Site Superintendents.
• Leverage & network your relationships into a strong pipeline of future customers building more purposeful interactions with potential clients.
• Conduct follow-up calls with clients upon the completion of projects.
• Attend industry events & represent our brand.
• Provide superior customer service to our clients.
• Advise clients of ballpark pricing for some quick price requests.
• Consistent data entry into our CRM system & periodic of our processes & procedures.
• Identify client pain-points & consultatively advise clients on the best services to fit their needs.
• Visit site walkthroughs & report back to our estimator with some details so we can price.

On your resume we will be looking for the following :

• Tangible impacts you have had in your past roles.
• Record of achievement with sales goals and building a pipeline - an asset.
• Experience in Construction is a bonus.
• Experience with Ground Penetrating Radar or NDT is a BIG plus.
• Experience estimating quoting and submitting formal proposals.
• Experience with Microsoft Office G-Suite CRM & Analytics.

During the interview process we will be looking for :

• How have you shown exceptional interpersonal skills in a past role You will have to communicate clearly be inquisitive with clients know when to listen & spot an opportunity.
• Tangible examples of your methods for identifying potential new clients
• How have you approached building a new relationship with a client in the past
• How have you transitioned one relationship with a client into many valuable relationships with the same client
• How have you managed client relationships over a period of time
• Your experience with CRM software.
• Examples of problems youve faced & how you solved them.
• Your experience representing a brand at industry events.
• Examples of your ability to work independently as well as collaboratively across several teams.
• Knowledge of construction processes and terminology.
• Your instinct for spotting opportunities.
• Examples of an ethical and honest approach to your work.

Why Xradar

• We are committed to you your training & development as well as your longer term career ambitions. As we grow you can too.
• We will offer you a competitive base salary based on experience with a bonus / commission structure.
• We will give you a customizable benefits package including medical dental vision care and RRSP options
• We are growing fast with offices across Canada and we have just gone international with our first office in Malaysia.

To Apply

Please submit your resume and cover letter online (ideally in one document!). While we thank all candidates who apply only those deemed qualified by the hiring manager will be contacted.

About Us

Xradar is the largest and most experienced provider of concrete scanning services non-destructive testing (NDT) structural drawings void & crack detection and corrosion mapping across Canada. We are a COR-certified company that ensures safe working environments for our employees backed by safe job procedures and a vigorous training program.

Commitment to Justice Equality Diversity and Inclusion

Xradar is strongly committed to equal opportunities in employment. We believe in building an environment that is inclusive and supportive for all individuals regardless of ancestry race color religion (including religious dress) or creed national ethnic or social origin including caste sex sexual orientation or gender identity or expression genetic information age disability military or veteran status medical condition marital status citizenship status or other protected categories as provided by human rights legislation. Our goal is to build an organization that supports diversity inside out!

We are committed to providing equitable and inclusive treatment to all applicants throughout the recruitment process in accordance with applicable accessibility and human rights legislation. If you require accommodation at any stage of the recruitment process (e.g. for your interview) please dont hesitate to contact us at . We will be happy to support your needs to ensure a fair and accessible experience.

Required Experience

Senior IC

Key Skills

Revenue Growth,Customer Services,Business Analysis,Business Administration,Account Management,Business Management,Database,Business Operations,Business Sales,Salesforce,Market Research,Product Management,Client Services,Business Relationships,Sales Process

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 60000 - 80000