Business Development and Technical Coordinator

CIMA+; Montreal; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A consulting and engineering firm is seeking a Business Development and Technical Coordinator to enhance client-focused services. The role involves creating comprehensive documentation, translating complex information into engaging content, and requires proficiency in both French and English. This position offers a flexible hybrid work model in Montreal and comes with a comprehensive benefits package including a retirement savings plan and vacation based on experience.

Benefits

Comprehensive Group Benefits

Flexible work schedule

Retirement Savings Plan (RRSP)

Qualifications

• Experience in writing documentation and procedure manuals for various audiences.
• Proficiency in both French and English for effective communication.
• Experience working with consulting engineers to improve user experience.

Responsibilities

• Research, outline, write and edit content for business development.
• Develop procedure manuals and technical specifications.
• Coordinate technical activities related to business development.

Skills

Business Intelligence

Business Analysis

Project Management

Technical Writing

UI Design

Education

College diploma in engineering

Bachelor's degree in business administration, communications or a relevant technical field

Tools

SharePoint

Microsoft 365

Job description

We are searching for a Business Development and Technical Coordinator to join our corporate team and help take our client-focused services to new heights. For this role your main goals would be to develop and create clear comprehensive documentation aligned with organizational standards, translate complex product and service information into concise engaging content and develop user-focused materials that support audience needs and drive user success.

We offer a flexible hybrid work model that allows you to work from home and from our office in Montreal.

Primary Responsibilities

• Research, outline, write and edit content working closely with various departments to understand business development requirements
• Gather information from subject-matter experts and develop, organize and write procedure manuals, technical specifications and process documentation
• Work with development and support leads to identify documentation repositories, revise and edit and determine best solutions for data compilation and centralized storage
• Research, create and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
• Develop and maintain detailed database of reference materials including research, usability tests and design specifications
• Evaluate current content and create innovative methods for improvement
• Generate content in alternative media forms for maximum usability with consistent voice across all documentation
• Coordinate within major project group all technical activities related to business development

Qualifications

• College diploma in engineering or Bachelor degree in business administration, communications or another relevant technical field
• Project Management Professional (PMP) certification is a strong asset
• Experience as a technical writer or a similar role in writing documentation and procedure manuals for various audiences
• Experience working with consulting engineers to improve user experience (e.g. design UI), refine content and create visuals and diagrams for technical support content
• Strong knowledge of project management
• Firm understanding of SDLC (systems development lifecycle)
• Proven ability to quickly learn and understand multiple complex subject matter
• Proficiency in both French and English (both spoken and written) is required for this position in order to engage effectively with a diverse range of stakeholders including clients, partners and community members nationwide
• Proficiency with SharePoint in Microsoft 365
• Agility and interest in artificial intelligence and databases
• Ability to handle multiple projects simultaneously
• Autonomy and resourcefulness
• Thoroughness and attention to detail

For more information please contact Alina Souralay

#LI-Hybrid

Why choose CIMA? Because we offer you :

• Comprehensive Group Benefits available from day one for all permanent employees working at least 20 hours per week
• Employee and Family Assistance Program
• Retirement Savings Plan (RRSP) with up to 4% employer contribution
• As an employee-owned company an annual opportunity to purchase shares for all employees
• Flexible work schedule in a hybrid work mode
• Work / Life balance policy across Canada
• 3-5 weeks of vacation based on years of relevant experience
• Tailored training to improve your existing skills

Additional Information

Ethics and integrity are fundamental values at CIMA. That is why we are committed to ensuring equal access to resources and opportunities for candidates regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expressions, socio‑economic status or background, etc.).

In keeping with the principles of employment equity we encourage all applications including but not limited to those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self‑identification form when applying for employment.

Accommodations are available on request. Your Business Partner will process your request.

Key Skills

Business Intelligence, Children Activity, Business Analysis, Corporate Sales, ABB, Corporate Development

Employment Details

Remote Work: Yes

Employment Type: Full-time

Experience: years

Vacancy: 1