Business Architect, Distribution

Allstate Insurance Company; Canada; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance provider in Canada seeks an experienced professional to develop strategic solutions that align business goals, technology, and user experience. The role involves collaborating with various stakeholders to drive change, analyze business processes, and utilize data-driven decision making. Candidates should have a strong background in the insurance industry and demonstrate excellent communication skills. This position offers a flexible work environment and competitive benefits.

Benefits

Flexible Work Arrangements

Employee discounts on insurance

Tuition Reimbursement

Annual Wellness allowance

Qualifications

• Experience in the insurance industry is essential.
• Must have a background in business analysis or solution design.
• Strong digital mindset with tech-enabled solutions experience.

Responsibilities

• Analyze current business processes for sales and service teams.
• Lead discovery sessions to identify business problems.
• Collaborate with stakeholders to define business outcomes.

Skills

Insurance industry experience

Business analysis experience

Process optimization

Digital transformation experience

Strong communication skills

Data literacy

Tools

Mural

JIRA

PowerPoint

Tableau

Job description

Allstate – Overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs—from advocating for seat belts and airbags to leading in pricing sophistication, telematics, device and identity protection. Allstate Insurance Company of Canada is a leading home and auto insurer focused on prevention and protection products for every stage of life. We are proud to have been named a Best Employer in Canada for nine consecutive years and are committed to fostering an inclusive, welcoming corporate culture that supports employees and gives back to communities through partnerships and volunteerism.

Through our core values—Opportunity, Flexibility, Community, Diversity and Family—we work hard to develop a culture where employees feel valued, experience personal growth, and truly enjoy the work they do.

Benefits to Joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to $400 back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

Job Description

In this role, you’ll shape the future of how we solve complex challenges by developing bold, strategic solutions that align business goals, technology, and user experience. You will be the key bridge between business and technology stakeholders to uncover and drive change forward. Dive deep to identify opportunities, influence direction, and lead the journey from vision to execution on behalf of the business—all while collaborating with cross‑functional teams that share your passion for innovation. If you’re energized by strategic problem‑solving, cross‑functional collaboration, challenging ways of thinking, and making a tangible impact, this is your opportunity to lead from the front.

Responsibilities

• Understand and analyze current business processes for the sales and service teams.
• Lead pre‑discovery sessions to identify and define business problems, root causes and potential solutions.
• Collaborate with stakeholders to articulate a lean hypothesis with clear business outcomes.
• Use data to drive decision‑making and prioritization of initiatives.
• Translate ideas into functional outcomes by guiding user story development.
• Guide the implementation of initiatives, collaborating with stakeholders to align business strategies with technology solutions and working with digital product managers to ensure integration between platform capabilities.
• Work closely with the business readiness team to identify change impacts, update best practices, provide training, and deliver internal and external communications.
• Ensure execution of initiatives, proactively engaging with stakeholder groups to collect insights and feedback.
• Use customer feedback, detailed market analysis, and data gathering to provide recommendations on product strategy and iterations.
• Engage in discovery/test and learn activities to quickly validate assumptions and capability of solution to achieve business results.
• Monitor and evaluate the effectiveness of solutions and report on benefit realization.
• Gather and act on user feedback to validate assumptions and refine solutions.
• Support iterative development and scaling of capabilities.
• Analyze data to confirm hypothesized value is being realized.
• Conduct monthly reporting meetings with various stakeholders across the organization.

Qualifications

• Demonstrated experience in the insurance industry.
• Proven experience in business analysis, business architecture or solution design.
• Demonstrated experience in process optimization and digital transformation.
• Strong digital mindset with experience adopting and championing tech‑enabled solutions.
• Curiosity to ask the right questions and uncover root causes of business challenges.
• Strong communication, facilitation, and stakeholder engagement skills.
• Strategic thinker focused on designing future‑state processes.
• Excellent communication skills to clearly explain changes and impacts to varied audiences.
• Strong data literacy, including data collection, analysis, and KPI measurement.
• Proficiency with tools such as Mural, JIRA, PowerPoint, and Tableau.
• Familiarity with business architecture frameworks.

Compensation

Compensation offered for this role is based on experience and qualifications.

Additional Information

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.