Business Application Specialist
TD Bank Group
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Job summary
TD Bank Group in Toronto, Ontario, is seeking a business lead and functional expert to manage a diverse portfolio of business application management activities. You will shape strategies, roadmaps, forecasts and align with technology and business stakeholders to deliver value.
You will own the application strategy, delivery, data integrity, risk controls and budgets, collaborating with partners and driving enterprise programs while ensuring governance and regulatory compliance.
Qualifications
- Undergraduate degree or technical certificate with 7+ years of relevant experience.
- Experience leading business applications, strategy, delivery and governance.
- Ability to coordinate with technology teams and business partners to drive initiatives.
Responsibilities
- Owns and maintains a 3-year roadmap to align with business strategy and direction.
- Lead/own application strategy, delivery, performance, access, data availability & integrity, and data retention.
- Responsible for deployment/change management for application initiatives.
- Owns/participates in application and technology budgets and prioritization.
- Partners with business to define processes and system changes to support needs.
- Lead large enterprise programs as a SME for business functionality of owned applications.
Skills
Education
Job description
Work Location: Toronto, Ontario, Canada
Hours: 37.5
Line of Business: Enterprise Enabling Functions
Pay Details: $96,900 - $136,800 CAD
As the business lead and functional business expert; Manage a diverse portfolio of business application management activities. Act as a business lead and functional business specialist; provides input and executes on strategies, roadmaps, forecasts and manages relationships with technology, business consumers.
CUSTOMER Owns and/or maintains 3-year roadmap to establish vision, clarity, and alignment with the strategic and tactical direction of the business
Business application lead/owner/manager for application strategy, delivery, performance, access, data availability & integrity, data retention & disposition, remediation alignment, priorities, plans, communication
Deployment and change management for initiatives relating to applications owned/managed
Application and Technology budget owner/manager (excluding Innovation)
Business SME ownership/input as required into project artifacts (ideation, business case, BRD, DIA, SRS, etc)
Ensures that all guidelines and controls are in place to ensure customer information is protected and that the application is compliant from a risk/privacy perspective, including adherence and compliance with enterprise application / data lifecycle practices for own work and the work of others
Responsible for access approvals and access attestation
Manages/Owns the infrastructure/operational budget for the application and prioritizes and approves initiatives to ensure the correct items are being worked on
Work with business partners to provide input on possible work processes and system changes required to support their business
Participate in large Enterprise programs as a SME for business functionality of the applications owned/managed
Review all Business Application Risk Assessments (BARA)annually and participate in Basel Data Governance Ongoing Compliance Program or any other regulatory reviews as required
Responsible for communication to business partners of any planned system outages that impact their channel/business process
Review and sign-off of all project documentation as well as for the deployment
SHAREHOLDER Coordinate with relevant stakeholders to support the development sound business cases with an on-going focus on reusability, scalability, innovation and enterprise-wide solutions
Owns overall accountability for risk and controls for the application and manages risk assessments and testing
Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
Review and approve all in-take requests for new projects and provide directions as required on the initiative
Track individual progress of each active project and assist in the preparation of monthly project reporting and partner/executive dashboard reporting
Build and maintain positive relationships with businesses, technology groups, and key stakeholders to identify and assess new project in-take requests.
Maintain an "end to end" view of the customer, business and processes to be able to triage new requests based on changing partner needs.
Identify and understand emerging risks related to project activity and ensure business requirements and solutions appropriately mitigate risks
Ensure the team maintains compliance and procedure guidelines to support satisfactory audit results
Manage relationships with project team members, third party vendors/ service partners, other technology and client areas as appropriate
Manage and/or oversee the implementation of solutions and work closely with key business leaders to optimize and maximize the availability of service, efficiency, and effectiveness
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Provide thought leadership and/ or industry knowledge for own area of expertise within own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce.
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.
Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)
Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related area
Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations.
Acts as a technical expert / lead integrating cross-function understanding within their own field of speciality.
Deep expert knowledge of application analysis process and techniques.
Deep expert knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules.
Deep expert knowledge of bank's PDLC methodology, business testing and project management.
Deep knowledge / understanding of business supported and broader organization.
Deep expertise in analytical and problem-solving skills with the ability to solve or may lead others to solve complex problems, requiring analysis of multiple variables, including consultation with multiple stakeholder.
Uses sophisticated analytical thought to exercise judgment and identify solutions.
Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders.
Works autonomously as the lead and guides others within area of expertise.
Generally reports to a Senior Manager or above.
Undergraduate degree or technical certificate 7+ years of relevant experience.
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
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At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
TD has a long‑standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi‑year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific
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