Business Analytics Manager

OSL Retail Services; Mississauga; On-site; CAD 100,000 - 110,000; Full time

Benefits offered by this job

3 weeks vacation

Benefits package

RRSP matching

Award-winning culture

Employee development

Job summary

OSL Retail Services is seeking a Business Insights & Analytics Manager to lead and evolve our analytics capabilities across retail and direct sales. You will guide the team to turn data into actionable insights, partnering with senior leaders to drive strategic decisions and AI-enabled analytics initiatives.

The role requires 7+ years in analytics, strong SQL/Python and visualization skills (Power BI, Tableau, Domo), and a track record of leading high-performing analytics teams.

Qualifications

• Bachelor’s degree (or equivalent) in data analytics, data science, CS, statistics, math, finance, economics, MIS, or related field
• 7+ years in analytics, BI, data science, or related analytical discipline (retail or data-driven environment preferred)
• Strong data analysis, SQL, statistics, forecasting, predictive analytics, and related techniques
• Experience with analytical/visualization tech such as SQL, Python, Domo, Power BI, Tableau, R
• Familiarity with ML, generative AI, and AI-powered analytics tools is an asset
• Strong business acumen and strategic thinking; translate priorities into analytical opportunities
• Proven people leadership and coaching skills; develop analytical talent

Responsibilities

• Lead development and execution of analytics agenda aligned to priorities and objectives
• Move beyond descriptive reporting to identify trends, drivers, opportunities, risks, and actionable insights
• Establish standards for high-quality analysis and clearly articulate recommendations
• Apply forecasting, statistical analysis, predictive analytics, segmentation, and ML to business problems
• Guide team in selecting analytical methodologies and translate analysis into recommendations
• Partner with senior leaders to identify strategic questions that analytics can address
• Act as trusted advisor and challenge assumptions to influence decisions
• Lead adoption of generative AI, AI-powered analytics, and emerging technologies
• Lead, coach, and develop a team of Business Analytics & Insights Analysts
• Collaborate with Marketing, Sales, Ops, Finance to create analytics value
• Provide oversight of dashboards, scorecards, and reporting solutions to support decisions

Skills

SQL

Python

Domo

Power BI

Tableau

R

Forecasting

Forecasting

Education

Bachelor’s degree in Data Analytics/related field

Tools

Domo

Power BI

Tableau

Job description

About The Role

We are currently seeking a Business Insights & Analytics Manager. This role lead’s the evolution of our analytics capabilities in the dynamic retail and direct sales industries. The position is responsible for turning complex business questions and data into actionable insights, strategic recommendations, and measurable business outcomes. The ideal candidate is a strong analytical leader and business partner who can identify the right questions, guide the team in uncovering the “so what” behind the data, and translate insights into clear recommendations for business leaders while advancing advanced analytics and AI adoption.

What you’re responsible for:

• Lead the development and execution of an analytics agenda aligned to business priorities and strategic objectives
• Ensure the team moves beyond descriptive reporting to identify trends, drivers, opportunities, risks, and actionable insights
• Establish standards for high-quality analysis and ensure insights clearly articulate the “so what” and recommended actions
• Identify opportunities to apply forecasting, statistical analysis, predictive analytics, segmentation, and machine learning to business problems
• Guide the team in selecting appropriate analytical methodologies and translating complex analysis into business recommendations
• Partner with senior business leaders to identify strategic questions, opportunities, and problems that can be addressed through data and analytics
• Act as a trusted advisor and thought partner, challenging assumptions and bringing forward insights that influence business decisions
• Lead the adoption of generative AI, AI-powered analytics, and emerging technologies to improve the speed, quality, and scalability of analytical work
• Lead, coach, and develop a team of Business Analytics & Insights Analysts, building strong analytical, business, and communication capabilities
• Collaborate with leaders across Marketing, Sales, Operations, Finance, and other functions to understand priorities and identify opportunities for analytics to create value
• Provide strategic oversight of dashboards, scorecards, and reporting solutions to ensure they support decisions and do not replace deeper analysis
• Coordinate with BI, Data, and Technology teams to ensure analytical solutions are supported by reliable, scalable, and appropriately governed data

To join our team

• Bachelor’s degree (or equivalent) in Data Analytics, Data Science, Computer Science, Statistics, Mathematics, Finance, Economics, Business, Management Information Systems, or a related field
• 7+ years of experience in analytics, business intelligence, data science, or related analytical discipline (retail or data-driven environment preferred)
• Strong experience in data analysis, SQL, statistical analysis, forecasting, predictive analytics, and/or advanced analytical techniques
• Experience with analytical and visualization technologies such as SQL, Python, Domo, Power BI, Tableau, R, or similar platforms
• Familiarity with machine learning, generative AI, and AI-powered analytical tools is an asset
• Strong business acumen and strategic thinking, with the ability to translate business priorities into analytical opportunities and influence decisions
• Proven people leadership and coaching skills, with experience developing analytical talent and creating a high-performing team environment
• Excellent communication, presentation, and stakeholder management skills, with the ability to communicate complex analysis to senior leaders and non-technical audiences
• Highly curious and proactive, with the ability to challenge assumptions, navigate ambiguity, and drive analytical initiatives from question through to business impact

The salary for this role is $100K to $110K, with a yearly eligible 10% bonus.

Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

• Generous time off: Start with 3 weeks of vacation.
• Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
• Retirement support: Company-sponsored RRSP matching program to help build your financial future.
• Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running — now a Platinum Club member.
• Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.