Business Analyst, Pension Calculations

LifeWorks; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading health technology company in Montreal is seeking a Business Analyst to support pension plan administration and system configurations. The role requires strong analytical skills and experience with pension calculations. Ideal candidates will have at least 5 years of experience and fluency in both French and English. This position promotes a diverse and inclusive work environment and emphasizes teamwork and client communication.

Qualifications

• At least 5 years of relevant experience.
• Experience with pension plan calculations.
• Fluency in both French and English.

Responsibilities

• Perform detailed analysis of clients' pension plan calculation rules.
• Configure Ariel software to match the specifics of each client's pension plan.
• Participate in developing testing strategies for Ariel software configurations.

Skills

Analytical skills

Problem-solving skills

Communication skills

Time management

Teamwork

Education

University degree in actuarial science, mathematics, statistics, or finance

Tools

Ariel software

Microsoft Excel

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we leverage leading-edge technology and focus on the uniqueness of each individual to create the future of health. As a global leader in health and well-being, encompassing physical, mental, and financial health, TELUS Health is committed to improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.

The Business Analyst is responsible for configuring internal software solutions and analyzing and resolving common client issues post-implementation. They will receive guidance from implementation managers but must be able to prioritize and resolve problems independently or as part of a team.

At TELUS Health, this role offers the opportunity to gain expertise in pension calculations and plan administration across Canadian and American markets. Through multiple implementation projects for new clients across North America, the successful candidate will develop a versatile skill set in pension plan administration, even compared to experienced professionals in the field.

Success in this role requires effective problem management, clear communication of issues and solutions, and strong skills in technology, communication, and problem-solving.

What you'll do:

1. Perform detailed analysis of clients' pension plan calculation rules.
2. Serve as the link between the client and project team regarding pension plan calculations.
3. Configure Ariel software to match the specifics of each client's pension plan.
4. Write specifications based on client requests and needs for new Ariel software developments.
5. Ensure proper integration of Ariel software with other client systems.
6. Participate in developing testing strategies for Ariel software configurations and new features.
7. Review test scenarios based on plan criteria.
8. Support the quality assurance team during testing phases.
9. Contribute suggestions for software improvements to the development team.

What you bring:

• University degree in actuarial science, mathematics, statistics, or finance.
• At least 5 years of relevant experience.
• Experience with pension plan calculations.
• Proficiency with current computer technologies and Excel.
• Strong analytical, organizational, and flexible multi-project management skills.
• Good initiative and problem-solving skills.
• Ability to work independently and in a team.
• Ability to prioritize and meet deadlines.
• Willingness to travel occasionally within Canada and the US.
• Fluency in both French and English.

A bit about us:

We are a people-focused, customer-first, purpose-driven team committed to innovation and making a positive impact. We improve lives through technology and foster a culture that empowers our team to solve complex problems and create meaningful human outcomes in a digital world.

TELUS is proud to promote an inclusive culture that values diversity. We are committed to fair employment practices, and all qualified applicants will be considered. We provide accommodations for applicants with disabilities during the recruitment process.

Note: In accordance with TELUS Health Solutions Data Center Security Policy, employment may require personnel security screening through the Government of Canada.

For our team members working at Data Centers or with access to sensitive technology, full COVID-19 vaccination is required.

Note for Quebec candidates: English knowledge may be necessary for interacting with external/internal parties or using English software.

By applying, you agree that your information will be shared with TELUS' Talent Acquisition team and relevant leaders involved in the selection process.