Business Analyst II

Duck Creek Technologies; Canada; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading technology provider in the insurance industry in Canada is seeking a candidate to act as a project lead for customer initiatives. The successful applicant will manage integration projects, document requirements, and collaborate with cross-functional teams. Candidates should have a Bachelor’s degree and a minimum of 5 years of relevant experience. Familiarity with Loss Control Insurance software and SQL is preferred. This position offers a flexible work environment and competitive benefits.

Benefits

Flexible work schedule

Competitive benefits package

Career advancement opportunities

Qualifications

• Minimum of 5 years of professional experience in a similar role.
• Experience with User Acceptance Testing processes.
• Analytic emphasis in educational background preferred.

Responsibilities

• Act as the project lead for technically focused customer initiatives.
• Document detailed product requirements and use cases.
• Manage integration projects for seamless data flow.

Skills

Excellent verbal and written communication skills

Proficient in requirements gathering

Experience interfacing with customers

Education

Bachelor’s degree in a relevant field

Tools

Postman

SQL

Job description

Why consider this job opportunity

• Opportunity for career advancement and growth within a leading technology provider in the insurance industry
• Flexible-First employer with the choice to work from an office, from home, or on a hybrid schedule
• Collaborative and inclusive work environment that values diverse perspectives
• Engage in exciting projects that are transforming the insurance landscape
• Competitive benefits package to support employee well-being

What to Expect (Job Responsibilities)

• Act as the project lead for technically focused customer initiatives, ensuring successful delivery and alignment with client requirements
• Analyze, design, and configure business processes as a technical resource on the project team
• Collaborate with cross-functional teams and stakeholders to assess current capabilities and identify customer requirements
• Document detailed product requirements and use cases for clear implementation guidance
• Manage integration projects to ensure seamless data flow between systems and implement Single Sign-On (SSO) solutions

What is Required (Qualifications)

• Bachelor’s degree required, preferably in an area with analytic emphasis
• Minimum of 5 years of professional experience in a similar role
• Experience interfacing with customers, including customer presentations
• Excellent verbal and written communication skills
• Proficient in requirements gathering, implementation, and User Acceptance Testing processes

How to Stand Out (Preferred Qualifications)

• Experience/knowledge of Loss Control Insurance software applications
• Familiarity with software development life cycle for Loss Control insurance software
• Proficiency in using Postman for API testing and writing SQL queries

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