Business Analyst

Medium; Toronto; On-site; CAD 75,000 - 90,000; Full time

Job summary

An industry-leading utility management firm in Toronto seeks a skilled Business Analyst to support their Project Management Office. The role involves enhancing operational efficiency and managing key business initiatives. Ideal candidates have strong analytical and organizational skills alongside communication excellence. The position offers extensive benefits including full health coverage and professional growth opportunities.

Benefits

100% company covered health and dental benefits

Deferred Profit Sharing Plan (DPSP) and RRSP Matching

Annual fees for professional designation

Paid personal and sick days

Summer hours

Company sponsored social events

Qualifications

• Minimum of 3 years of demonstrated Business Analyst experience (Utilities industry an asset).
• Experience in Agile delivery considered an asset.
• Ability to prioritize and execute tasks under pressure.

Responsibilities

• Support day-to-day operations of the Project Management Office (PMO).
• Participate in IT design reviews for system compatibility.
• Contribute to organizational transformation projects.

Skills

Analytical skills

Organizational capabilities

Problem-solving

Time management

Communication skills

Attention to detail

Team collaboration

Customer service orientation

Education

3+ years Business Analyst experience

Project Management Professional (PMP) designation

Tools

Microsoft Office

Oracle Utilities Software

Agile methodologies

Job description

About Metergy Solutions Inc. ("Metergy")

One of North America’s most experienced submetering providers, with 20 years of experience providing premium services. Metergy is bringing innovative solutions that are helping advance our clients’ decarbonization efforts through reduced in-suite energy consumption. Metergy supplies, installs and reads meters to measure suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.

Our Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce energy consumption by an impressive 40%. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.

As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.

Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation.

Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high‑performing.

Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.

Position Summary

We are looking for an experienced Business Analyst (BA) for the Project Management Office (PMO) with strong analytical and organizational capabilities that can immediately contribute and help us tackle the opportunities and challenges that arise from our rapidly growing business. The incumbent will be responsible to support various Business Initiatives and Information Technology projects in the organization as well as help manage the relationships between Technology, Business leaders and our external business partners.

Responsibilities

• Support the day-to-day operations of the Project Management Office (PMO) and project intake requests. Plan, coordinate, monitor and implement technical and/or non-technical business programs to meet organizational goals.
• Actively participate in IT design reviews to ensure compatibility and interoperability of internal and external systems.
• Effectively contribute to organizational transformation projects such as Customer Information System (CIS) & Meter Data Management (MDM) upgrades, new market entry and other strategic multi‑year initiatives.
• Conducting tests and workshops will be a part of your daily activity.
• Sound knowledge and expertise in evaluating the implications of changes to processes and systems.
• Maintain documentation regarding various projects, processes, and operations.
• Work closely with the Agile team and organization, supporting the team & Scrum Master in related waterfall projects and sprint activities.
• Engage and build strong relationships with project sponsors and stakeholders to incorporate their goals, and instill confidence to ensure alignment to and adoption of solutions.
• Liaise various requests with IT infrastructure, capture requirements, manage the projects, provide visibility into tasks and report status along with having the ability to dig deep into the requirements for some of the projects.
• Help standardize organizational processes to increase efficiency around project & initiative intake.

Qualifications

• Minimum of 3 years of demonstrated successful Business Analyst experience (in Utilities industry an asset).
• Able to exercise independent judgment and take action on it.
• Excellent analysis, problem-solving, team, conflict management and time management skills.
• Excellent verbal and written communication skills.
• Logical and efficient, with keen attention to detail.
• Highly self‑motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team‑oriented, collaborative environment.
• Working knowledge of Agile delivery, ceremonies and practices considered an asset.
• Strong working knowledge of Microsoft Office, specifically MS Excel and MS Project.
• Working in an Oracle Utilities Software environment an asset.
• Proven experience supporting large enterprise wide transformational projects.
• Project Management Professional (PMP) designation considered an asset.

Benefits & Perks

• 100% company covered health and dental benefits from day 1.
• Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching.
• Grow with us! We cover annual fees for your professional designation.
• Paid personal and sick days on top of your vacation.
• Summer hours to enjoy the weather.
• Company sponsored social events & more!

Metergy’s recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.