Business Analyst

Symbiotic Group; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

Queen's Park Ontario Provincial Government in Toronto, ON is seeking an experienced Business Analyst to support complex business and IT initiatives. The role is onsite for an 8-month duration, collaborating with business stakeholders and technical teams to analyze needs and deliver solutions.

The ideal candidate has at least 7 years of BA experience, with strong skills in requirements gathering, process modeling, and stakeholder management.

Qualifications

• Minimum 7 years of Business Analysis experience.
• Experience applying business process re-engineering concepts to improve service delivery.
• Experience developing business cases, cost-benefit analyses, and feasibility studies.
• Experience conducting business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling.
• Experience performing gap analysis for vendor release upgrades.
• Experience monitoring project progress, resolving issues, and reporting to stakeholders.
• Experience developing performance measures and conducting follow-up evaluations.

Responsibilities

• Lead and conduct business analysis activities at varying levels of detail to assess business problems and opportunities.
• Document business requirements to support identification and implementation of technology solutions.
• Develop strategies, business cases, cost-benefit analyses, and feasibility studies for business and IT initiatives.
• Conduct business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling.
• Define business rules and non-functional requirements for assigned initiatives.
• Monitor project progress, resolve issues, and provide regular status reporting to management and stakeholders.
• Develop and track performance measures to evaluate business analysis outcomes.

Skills

Business Analysis

Stakeholder management

Requirements gathering

Process modeling

Analytical thinking

Job description

Queen's Park Ontario Provincial Government, Canada | Posted on 08/04/2026

• Country Canada

Job Description

Position: Business Analyst

Location: Toronto, ON (Onsite)

Job ID#: RQ11289

Duration: 8 Months

Role Overview

We are seeking an experienced Business Analyst to supportcomplex business and information technology initiatives. The successfulcandidate will work closely with business stakeholders and technical teams toanalyze business needs, document requirements, evaluate solutions, and supportthe successful delivery of business and IT projects.

Key Responsibilities

• Leadand conduct business analysis activities at varying levels of detail toassess business problems and opportunities.
  
• Documentbusiness requirements to support the identification and implementation oftechnology solutions.
  
• Developstrategies, business cases, cost-benefit analyses, and feasibility studiesfor business and IT initiatives.
  
• Conductbusiness modeling, use case modeling, conceptual and logical datamodeling, process and data flow modeling.
  
• Definebusiness rules and non-functional requirements for assigned initiatives.
  
• Performgap analysis of vendor release upgrades and identify required businessprocess, configuration, reporting, and integration changes.
  
• Monitorproject progress, resolve issues, and provide regular status reporting tomanagement and key stakeholders.
  
• Developand track performance measures to evaluate business analysis outcomes.
  
• Actas a liaison between business stakeholders and data providers.
  
• Documentnew requirements and prepare analysis and design documentation.
  
• Manageevolving requirements and ensure traceability throughout development andimplementation.
  
• Facilitateknowledge transfer activities and create project documentation as directedby project leadership.
  

Required Qualifications

Core Experience

• Minimum7 years of Business Analysis experience.
  
• Experienceassessing business problems and opportunities and documenting businessrequirements.
  
• Experienceapplying business process re‑engineering concepts to improve servicedelivery.
  
• Experiencedeveloping business cases, cost-benefit analyses, and feasibility studies.
  
• Experienceconducting business modeling, use case modeling, conceptual and logicaldata modeling, process and data flow modeling.
  
• Experienceperforming gap analysis for vendor release upgrades.
  
• Experiencemonitoring project progress, resolving issues, and reporting tostakeholders.
  
• Experiencedeveloping performance measures and conducting follow‑up evaluations.
  

Knowledge & Experience

• Minimum5 years of experience supporting business initiatives and projects.
  
• Strongtroubleshooting and analytical capabilities.
  
• Excellentproblem-solving and decision‑making skills.
  
• Awarenessof emerging IT trends and technologies.
  
• Advancedproficiency with Microsoft Office products.
  
• Experiencetranslating business requirements into epics, user scenarios, andstakeholder‑ready mockups.
  
• Experienceworking on large and complex projects.
  
• Knowledgeof industry‑standard project management methodologies.
  
• Experiencesupporting health‑sector related initiatives within the Ontario PublicSector environment.
  
• Knowledgeof public sector policy and IT project approval processes.
  

Public Sector Experience

• Experienceworking in public sector environments involving mainframe or legacysystems.
  
• Exposureto cloud technologies.
  

Soft Skills

• Stronginterpersonal and relationship‑building skills.
  
• Excellentverbal, written, presentation, facilitation, and negotiation skills.
  
• Stronglistening and consultation abilities.
  
• Excellentcustomer service and stakeholder management skills.
  
• Abilityto synthesize information from multiple sources into clear and concisedocumentation.
  
• Highlyorganized with strong multitasking capabilities.
  
• Flexible,motivated, detail‑oriented, and collaborative team player.
  
• Provenability to work effectively under tight deadlines.
  

Mandatory Requirements

• Minimum7 years of Business Analysis experience.
  
• Experiencedeveloping strategies, business cases, cost-benefit analyses, andfeasibility studies for business and I&IT initiatives.
  
• Experienceconducting gap analysis of vendor release upgrades.
  
• Experienceconducting business modeling, use case modeling, conceptual and logicaldata modeling, process and data flow modeling.
  
• Stronginterpersonal, facilitation, and negotiation skills.