Business Analyst

Valsoft Corporation; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

A technology solutions provider in Canada is seeking a Business Analyst to serve as the bridge between clients and internal teams. You will lead discovery sessions, document business needs, and configure the IRMS Suite to meet client-specific requirements. The ideal candidate has over 3 years of experience in SaaS or life sciences technology, with strong client-facing skills and the ability to manage multiple projects. This role may involve occasional travel for client meetings.

Qualifications

• 3+ years of experience as a Business Analyst in SaaS, enterprise software, or life sciences technology.
• Background in pharma/biotech solutions preferred.
• Ability to manage multiple client projects simultaneously.

Responsibilities

• Partner with clients to gather and analyze business requirements.
• Configure the IRMS Suite to support medical information workflows.
• Support validation, testing, and deployment activities.

Skills

Client-facing skills

Analytical mindset

Problem-solving skills

Detail orientation

Tools

MS Office

Documentation tools

Job description

The Business Analyst will serve as the bridge between clients and internal teams, ensuring that the IRMS Suite is configured to meet client-specific requirements. You will lead discovery sessions, document business needs, and translate them into system configurations, supporting smooth implementations and client adoption.

Key Responsibilities

• Partner with clients to gather, document, and analyze business requirements.
• Configure the IRMS Suite to support medical information workflows and compliance standards.
• Translate requirements into functional specifications and collaborate with product and implementation teams.
• Support validation, testing, and deployment activities to ensure successful rollouts.
• Provide expert guidance to clients on best practices in medical information management.
• Participate in client workshops and industry‑facing engagements as needed.

Qualifications

• 3+ years of experience as a Business Analyst in SaaS, enterprise software, or life sciences technology.
• Background in pharma/biotech solutions (Medical Affairs, Medical Information, or related systems strongly preferred).
• Demonstrated ability to elicit and translate business requirements into effective system configurations.
• Knowledge of pharmaceutical compliance workflows (medical inquiries, adverse event reporting, etc.).
• Hands‑on experience configuring enterprise systems or SaaS applications.
• Strong client‑facing and communication skills, including the ability to lead discovery sessions.
• Proficiency with MS Office and documentation tools.
• Analytical mindset, detail orientation, and problem‑solving skills.
• Ability to manage multiple client projects simultaneously.
• Flexibility to occasionally support weekend work if required by project timelines.
• Willingness to travel, including potential international travel, for client meetings and industry events.