Business Analyst

Randstad Digital; Canada; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading staffing provider in Canada is seeking a Business Analyst for a contract position focused on commercial lending applications. This role requires over 7 years of experience, a relevant Bachelor's degree, and a strong understanding of lending and leasing processes. Responsibilities include analyzing client business requirements, designing workflows, and ensuring solutions meet business needs. The role operates in a hybrid environment, requiring onsite presence in the KW area. Competitive compensation and opportunity to work on high-impact projects are offered.

Benefits

Opportunity to work on high-impact projects

Collaboration with experienced team members

Exposure to innovative solutions in financing

Qualifications

• 7+ years' experience in a BA role in commercial finance.
• Proven knowledge of end-to-end lending and leasing processes.
• Strong verbal and written communication skills.

Responsibilities

• Analyze client business requirements in commercial lending.
• Design user experiences and operational workflows.
• Serve as liaison between clients and development teams.

Skills

Commercial finance knowledge

Strong communication skills

Business process mapping

Agile methodologies

Client-facing capabilities

Education

Bachelor's degree in a relevant field

Tools

Credit decision engines

Loan origination systems

Lease management systems

Job description

Business Analyst - Commercial Lending Applications (Contract Position)

Number of Positions: 1 Duration: 9 months initial contract

Location: Waterloo, ON, CA

Must be eligible to work in Canada

Hybrid position, 3d/w onsite in KW area mandatory

Roles and responsibilities:

The Functional Business Analyst will play a key role in understanding core system features and capabilities related to commercial finance, equipment leasing, asset-backed lending, and floor planning, translating client needs into effective business and technical solutions.

In this role, you will:

• Analyze and interpret client business requirements across commercial lending and leasing processes, including credit origination, underwriting, contract structuring, funding, servicing, asset tracking, billing, collections, and end-of-term management.
• Design intuitive user experiences, operational workflows, and data requirements tailored to commercial finance and dealer financing operations.
• Identify required reference data such as asset details, pricing parameters, credit rules, amortization structures, and dealer hierarchy information.
• Review, write, and update business requirements, functional specifications, and business process documentation for proposed solutions.
• Create detailed business process review documents that translate analysis results into actionable solution changes.
• Define and document interfaces across systems, including CRM platforms, credit decision engines, document management systems, funding and settlement systems, dealer portals, and general ledger integrations.
• Support the entire project lifecycle—from initial discovery and solution design through configuration, testing, deployment, client onboarding, and post-production support.
• Serve as a key liaison between clients, development teams, product teams, and support, ensuring solutions meet business needs and operational expectations.
• Participate in Agile project teams; familiarity with Agile and Scrum methodologies is beneficial.

What the Role Offers

• An opportunity to work with a leading solutions provider in the commercial finance and leasing market, supporting clients across equipment finance, asset-backed lending, and floor plan financing.
• Close collaboration with a dedicated team of Business Analysts and Developers focused on improving delivery timelines and evolving solution capabilities across a growing client base.
• Exposure to complex, high-impact projects that help financial institutions digitize, automate, and optimize their commercial lending operations.
• A chance to contribute to product evolution in a rapidly changing commercial finance landscape where automation, compliance, and customer experience drive innovation.

Must have skills/experience/qualifications:

7+ years' experience in a BA role

• Bachelor’s degree and significant experience in commercial finance, equipment leasing, floor planning, dealer financing, or related financial services domains.
• Strong functional knowledge of end-to-end lending and leasing processes, including origination, credit assessment, funding, contract lifecycle management, servicing, collections, and end-of-term workflows.
• Experience with applications and platforms that support commercial lending, leasing, or dealer financing (e.g., loan origination systems, lease management systems, credit decision engines, dealer portals).
• Ability to simplify and streamline complex financial or operational processes.
• Excellent verbal communication skills — this role is highly client-facing and requires leading workshops, interviews, and design sessions.
• Excellent written communication skills — including the ability to clearly document requirements, functional specifications, process flows, and interface definitions.
• Experience reviewing and mapping business processes within commercial lending or leasing operations.
• Familiarity with compliance, risk management, asset tracking, reconciliation, and reporting requirements within commercial finance is an asset.
• Experience working within Agile delivery environments, particularly Scrum, is beneficial.
• Excellent verbal communication skills - this role is client-facing.
• Excellent written communication skills - designing and documenting requirements