Business Analyst

OneVest; Calgary; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Equity options

Hybrid work environment

Job summary

OneVest is seeking a full-time Business Analyst to join the Implementation team. You will help enterprise clients implement OneVest products, gather requirements, and define optimal solutions.

You'll collaborate with internal and external stakeholders to understand objectives and deliver successful configurations. You will participate in discovery, solution analysis, data mapping, and process engineering to align client workflows with OneVest offerings.

Qualifications

• 4+ years as a Business Analyst in Fintech, Consulting in Financial Services, or Wealth Management.
• Experience with metadata and data dictionary management using CSV/JSON and spreadsheets.
• Knowledge of how a Wealth Management firm operates end-to-end from front to back office.
• Experience in creating technical scope documentation and configuration for B2B customers.
• Ability to manage large datasets and perform data querying/manipulation.
• Familiarity with AI tools to boost productivity and automate repetitive tasks.

Responsibilities

• Engage in project mobilization with Presales and Solutions Architects and set up customer environments.
• Capture and validate client implementation requirements for workflows, views, permissions, and data integration.
• Collaborate with Architects, PMs, Engineers, and Product Managers to analyze requirements and design solutions.
• Create a process engineering plan aligning customer processes to OneVest products.
• Analyze customer data (CSV/JSON) and map to the data dictionary; update as needed.
• Set up customer org structures, roles, permissions, and configurations.
• Perform functional testing and validate configurations; support QA and UAT.
• Demo configurations and integrations; collect feedback to improve the end-user experience.
• Support project management with planning, risk mitigation, issue resolution, and multi-project delivery.
• Act as SME for customers from kickoff to launch and assist with change management.
• Lead end-user training and training-of-trainers sessions.
• Ensure smooth transition of live customers to BAU with internal teams.
• Develop customer-facing documentation and knowledge base.

Skills

Business analysis

Data analysis

CSV/JSON handling

Excel/Sheets

Stakeholder communication

AI tooling usage

Education

Bachelor’s degree in Business Administration / related field

Tools

Jira

Salesforce

Asana

Job description

OneVest is a fast-growing technology company on a mission to Power the World’s Wealth by revolutionizing how financial institutions deliver wealth management services. We are an innovative team that thrives on creativity, collaboration, and the pursuit of excellence. We’ve been listed as one of Forbes's best start-up employers, and named on the WealthTech100 list for 2024. OneVest is backed by notable investors including Salesforce Ventures, Allianz Life Ventures, TIAA Ventures, OMERS Ventures, Fin Capital, Deloitte Ventures, and more. If you’re passionate about finance, technology, and making a real impact, this is the perfect opportunity to be part of something big.

OneVest is a fast-growing technology company on a mission to Power the World’s Wealth by revolutionizing how financial institutions deliver wealth management services. We are an innovative team that thrives on creativity, collaboration, and the pursuit of excellence. We’ve been listed as one of Forbes's best start-up employers, and named on the WealthTech100 list for 2024. OneVest is backed by notable investors including Salesforce Ventures, Allianz Life Ventures, TIAA Ventures, OMERS Ventures, Fin Capital, Deloitte Ventures, and more. If you’re passionate about finance, technology, and making a real impact, this is the perfect opportunity to be part of something big.

We are seeking a full-time Business Analyst to be part of our Implementation team. As the Business Analyst, you will help our enterprise customers implement OneVest products and services. You will collaborate with internal and external stakeholders to understand customer’s business objectives, gather requirements, conduct analysis, and define, develop, and deliver optimum solutions. This role is a great fit for those looking to get involved in implementation and build a career in project delivery.

What you’ll be doing:

• Engage in project mobilization: Participate in internal hand-off sessions with Presales and Solutions Architects as well as procure customer environments.
• Participate in Discovery sessions: Capture and validate standard and non-standard client implementation requirements pertaining to configurations for workflows, user views, role permissions, administration settings, and data integration requirements for customer use cases.
• Solution Analysis: Collaborate with Solutions Architects, Project Managers, Solution Engineers, and Product Managers to analyze requirements and develop solutions to implement them.
• Process Engineering: Create a process engineering plan in collaboration with customer resources to align customer processes to OV products.
• Data Analysis and Mapping: Analyze customer data by manipulating CSV, JSON, and/or spreadsheets mapping it to existing data elements in the OneVest data dictionary and in collaboration with Solution Engineers and Product Managers add new entries to the data dictionary/database as appropriate.
• Create Customer Organization structures: Discover and set up organization structures, user roles, permissions, page configurations, and collaborate with Solutions Engineers to build workflows.
• Drive high quality customer outcomes: Perform functional testing, validation of configurations, and provide support for internal quality assurance, as well as customer’s user acceptance testing.
• Provide customer demos: Demo configurations and integrations to customers eliciting feedback to improve the end-user experience prior to hand-off to customers for user acceptance testing.
• Support project management: Collaborate with the Project Manager in ongoing planning, risk mitigation, issue resolution, escalations, and delivering simultaneously for multiple customer projects.
• Provide subject matter expertise: Act as an SME for customers to assist in navigating their implementation from project kick-off through to launch.
• Participate in change management: Identify and document change requests as part of the change management process
• Participate in training: Lead end-user training and train the trainer sessions.
• Transition Live Customers: Collaborate with internal teams (Product & Technology, Implementation, Revenue) to improve the seamless transition of the customer from implementation to business as usual
• Deliver customer documentation: Working with internal teams (Product and Implementation), contribute to development of customer-facing content; training documentation, knowledge base, and FAQs.
• Facilitate continuous improvement: Contribute to continuous improvement of internal processes, procedures, and templates to ensure a seamless customer experience.
• Personal time management: Manage & prioritize multiple fast-paced projects at any given time.

Must Haves:

• Post-secondary education in Business Administration, Operations, Engineering, Computer Science, or similar.
• 4+ years experience as a Business Analyst in Fintech, Consulting in Financial Services, or Wealth Management, or similar.
• Proficiency in metadata and data dictionary management with CSV, JSON and spreadsheets using Excel/Google Sheets and/or similar data treatment tools.
• Knowledge of how a Wealth Management firm operates from the front to back office.
• Implementations of financial technology products that are configurable to customer’s requirements.
• Experience in technical scope documentation and solution configuration for B2B customers with track record of scope and change control.
• Ability to manage large datasets, spreadsheets and understand querying this data.
• Ability to leverage AI tools such as Clause, Cursor, Gemini, etc. to increase daily productivity including the ability to create and utilize AI agents for advanced automation.
• Strong written and verbal communication skills, with an ability to negotiate scope/out of scope features with customers.
• Comfortable presenting solutions and design plans, and demos to technical and non technical audiences

Nice to Haves:

• Experience as a Business Analyst specifically at Addepar, InvestCloud, Envestnet, Broadridge, Orion, FNZ, SS&C, or similar.
• Understanding of Project Managementprinciples and SaaS delivery.
• Experience participating in Agile deliveries and utilizing tooling such as Asana, Jira, Linear, or SalesForce.
• Ability to find the answers to questions not otherwise documented and create documentation and processes around new tools and procedures.
• Fluent in French.

What It’s Like To Work With Us:

• Culture: It’s fun, rewarding, fast-paced - and we build cool stuff, too!
• Vacation: 4 weeks of vacation in addition to a company wide shutdown between Christmas and New Year
• Flexibility: A flexible & hybrid working environment
• Health & Wellness: Comprehensive Group Health, Dental and Vision Benefit Plan right from the start
• Equity: Employee Stock Option Purchase Plan

AI Use In Our Hiring Process:

OneVest does not currently use AI to screen, assess, or select candidates as part of the recruitment process.