Business Analysis Manager

Cognizant; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading IT service provider in Toronto is looking for a Business Analysis Manager to oversee API security processes and documentation. The role involves collaborating with engineering, DevOps, and security teams to improve processes and create detailed documentation. The ideal candidate has strong experience in business analysis and excellent communication skills. This position offers a competitive salary between $85,000 and $110,000, along with benefits including medical insurance, paid time off, and a 401(k) plan.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long‑term/Short‑term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• Experience in API security and business analysis.
• Proven ability to document complex processes and work collaboratively across teams.
• Strong skills in communication and presenting information effectively.

Responsibilities

• Document Akamai API Security configurations and workflows.
• Analyze and document business processes related to API security.
• Engage with teams to gather requirements and facilitate knowledge sharing.
• Create business flow diagrams reflecting API traffic and security.
• Translate business needs into functional documentation.
• Present findings to various audiences and ensure alignment with objectives.

Skills

API Security

Business Analysis

Documentation

Process Mapping

Cross-team Collaboration

Requirements Gathering

Communication

Tools

Lucidchart

Visio

Job description

About the group:

Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

Role: Business Analysis Manager

Location: Toronto, Canada

Key Responsibilities:

• Platform Documentation:
  • Document Akamai API Security configurations, policies, and integration workflows.
  • Maintain comprehensive records of API protection mechanisms, threat detection rules, and platform capabilities.
• Business Process Mapping:
  • Analyze and document business processes related to API security operations.
  • Identify process improvements and standardization opportunities.
• Cross‑Team Collaboration:
  • Engage with engineering, security, DevOps, and product teams to gather technical and business requirements.
  • Facilitate knowledge‑sharing sessions and interviews to capture detailed process information.
• Business Flow Diagrams:
  • Create and maintain business flow diagrams and process models using tools like Lucidchart, Visio, or equivalent.
  • Ensure diagrams accurately reflect API traffic flows, security checkpoints, and integration touchpoints.
• Requirements Gathering & Analysis:
  • Translate business needs into clear functional and technical documentation.
  • Support solution design and validation with stakeholders.
• Reporting & Communication:
  • Present documentation and findings to technical and non‑technical audiences.
  • Ensure alignment between business objectives and security implementations.

Salary and Other Compensation:

Applications will be accepted until 2/20/2026

The annual salary for this position is between $85,000- $110,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long‑term/Short‑term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.