Bus Sys Analysis Specialist

TD; Toronto; On-site; CAD 97,000 - 137,000; Full time

Job summary

TD is seeking an experienced Business Systems Analyst to influence strategic technology solutions in the Enterprise Payments Technology space. You will help build a new payment processing engine and payments operations portal in an agile environment.

Join a collaborative team that designs and delivers high‑quality email money transfer products, working closely with Product Owners, Developers, and QA to ensure scalable and reliable payment solutions for TD customers.

Qualifications

• Minimum 10 years of business systems analysis experience in financial/payments domains.
• Ability to turn complex business requirements into actionable user stories with acceptance criteria.
• Experience with Confluence and JIRA for documenting and tracking work.
• Strong understanding of REST API contracts and data flows.

Responsibilities

• Engage with stakeholders and Product Owners to understand email money transfer payment product needs.
• Elicit, document, and validate detailed user stories and acceptance criteria.
• Lead Agile ceremonies and refine the product backlog with the team.
• Create data dictionaries, data flows, and process diagrams.
• Collaborate with UX to translate requirements into intuitive interfaces.
• Define test scenarios with QA and support defect triage.

Skills

Business Analysis

Agile/Scrum

Gherkin/BDD

Stakeholder Collaboration

REST API Contracts

Data Analysis

Education

Bachelor's degree in Finance, Computer Science, Business Administration, or related field

Tools

JIRA

Confluence

REST/Swagger

MS Visio

Job description

Work Location

Toronto, Ontario, Canada

Hours

37.5

Line Of Business

Technology Solutions

Pay Details

$96,900 - $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Company Introduction

TD Enterprise Payments Technology is responsible for development of technology strategy and delivery of payments initiatives, in alignment with industry mandates, internal business drivers, as well as business and technology Target Operating Model (TOM), to provide best in class payments solutions and user experience for our customers.

We are an experienced agile technology team, utilizing some of the latest technologies to build payments platform capabilities serving TD customers to move money from and to anywhere – reliably, transparently, securely, and efficiently.

We are on a Payment Modernization and Transformation journey, shaping up the Next-Gen Payments Ecosystem. We look for talented individuals with deep passion for technology, purposeful innovation, desire to learn, and a great sense of ownership and accountability.

Job Description

We are looking for an experienced Business Systems Analyst that is passionate about designing and building useful, working software that will have a real impact on the way our bank does business. This is an opportunity to influence strategic technology solutions in the Enterprise Payments Technology space. The successful candidate will be part of the team responsible for building a new payment processing engine and payments operations portal. This is a unique opportunity to work on cutting-edge technologies to solve problems of scale and speed.

Responsibilities

• Engage with stakeholders and Product Owners to understand email money transfer payment product needs and objectives.
• Elicit, document, and validate detailed user stories and acceptance criteria to ensure a comprehensive understanding of client requirements.
• Participate and lead when required Agile (Scrum) ceremonies, including Daily Stand-ups, Sprint Planning, Refinement, and Retrospectives.
• Collaborate with the Product Owner and the Development team to build and refine the product backlog and prioritize user stories for efficient development.
• Work closely with Developers to create data dictionaries, document data flows / mapping, and create process flow diagrams.
• Work closely with UX designers to create wireframes, process flows, and mock‑ups that translate user requirements into intuitive and user-friendly payments operations portal interfaces.
• Facilitate effective communication between business stakeholders and technical teams.
• Bridge the gap between technical and non-technical team members, ensuring that product features are accurately translated into technical specifications.
• Collaborate with Quality Assurance Engineers to define test scenarios for user stories.
• Support the testing process to ensure the delivery of high-quality email money transfer payment products, including participation in defect triage sessions.
• Identify opportunities to streamline workflows, enhance product features, and optimize email money transfer payment processes.
• Maintain comprehensive and up-to-date documentation, including user stories, acceptance criteria, and process flows.

Skills And Qualifications

Must Have

• Minimum of 10 years of experience in business systems analysis, with hands‑on experience in Canadian payment systems and Agile software development.
• Strong analytical and problem‑solving abilities with a keen eye for detail.
• Ability to turn complex business requirements into actionable user stories with acceptance criteria using Gherkin syntax.
• Practical experience with Atlassian Confluence and JIRA, and a deep understanding of the tools’ capabilities such as the ability to create filters and quick filters is required.
• Superior understanding of financial data, sequence diagrams, and REST API contracts is required.
• Excellent verbal and written communication skills with the ability to convey technical concepts to non‑technical stakeholders effectively.
• Demonstrated ability to work collaboratively in cross‑functional pod teams and foster a positive and innovative team environment.
• A customer‑centric approach with a dedication to delivering exceptional products that meet and exceed client expectations.
• A proactive mindset and ability to work through ambiguity and change.
• A passion for learning and developing their knowledge of the Canadian payments landscape.

Nice To Have

• Practical experience with email money transfer payment systems (i.e., Interac e-Transfers) and a deep understanding of transaction processing.
• Experience with Cucumber Gherkin syntax.
• Experience with JIRA Query Language.
• Understanding of MQ Messages, Kafka topics and events.
• Experience with Microsoft Visio.

Education

Bachelor's degree in Finance, Computer Science, Business Administration, or related field.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry‑leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly‑diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec Only)

Sans Objet