Bus Scheduler

City of Delta; British Columbia; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local government agency in British Columbia seeks dynamic individuals for the Seniors Bus Program. The role involves processing bookings, creating schedules, and assisting new riders while ensuring effective communication with shuttle bus drivers and the community. Applicants must possess strong Microsoft Office skills and previous customer service experience. A valid Class 5 BC Driver’s Licence is mandatory. This position supports a diverse workforce and inclusive workplace environment.

Qualifications

• Previous experience in a clerical and/or customer service role.
• Valid Class 5 BC Driver’s Licence in good standing.

Responsibilities

• Accept booking requests for the Seniors Bus Program and create trip schedules.
• Register new riders for the program.
• Liaise with Seniors Shuttle Bus Drivers.
• Answer telephone and general inquiries.
• Maintain office records and statistical data.
• Distribute promotional materials to local organizations and businesses.

Skills

Strong understanding of Microsoft Office

Customer service experience

Job description

Delta Parks, Recreation & Culture is looking for dynamic and detail-oriented individuals to perform scheduling duties for the Seniors Bus Program on an auxiliary/casual basis.

Responsibilities include:

• Accepting and processing booking requests for the Seniors Bus Program and creating trip schedules;
• Registering new riders;
• Liaising with Seniors Shuttle Bus Drivers;
• Answering telephone and general inquiries;
• Maintaining office records and statistical data;
• Distributing promotional materials to local organizations and businesses, and promoting the Seniors Bus Program at community events.

Requirements

• Successful applicants will have a strong understanding of Microsoft Office (particularly Microsoft Word and Microsoft Excel) and should have previous experience in a clerical and/or customer service role.
• A valid Class 5 BC Driver’s Licence in good standing is required.

At the City of Delta, we are committed to recruiting and retaining a diverse workforce that is representative of our community, providing equal opportunity and fostering an inclusive workplace where our individual differences are recognized, valued and celebrated.