Bulk Manager

Loblaw Companies Limited; Oakville; On-site; CAD 50,000 - 70,000; Full time

Job summary

A grocery retailer in Ontario is seeking a Bulk Foods Department Supervisor to ensure efficient operations and exceptional customer service. The ideal candidate should have experience in the retail and fresh food industry, excellent communication skills, and the ability to work flexible hours. Responsibilities include directing staff, addressing customer inquiries, and maximizing sales. Competitive compensation and opportunities for advancement are available.

Qualifications

• Flexibility to work a variety of hours including days, evenings, night shifts, and weekends.
• Three to five years’ experience in the retail and fresh food industry.
• Prior management experience is a definite asset.

Responsibilities

• Direct and supervise all Bulk Foods staff to secure customer service.
• Respond immediately to customer inquiries and complaints.
• Maximize sales and gross profit ensuring sales goals are met.

Skills

Flexibility

Ability to work under pressure

Good communication skills

Interpersonal skills

Education

Minimum Grade 12 Diploma

Tools

Word

Excel

Elvis

BDR Receiving

Telxon

EDI ordering processes

Kronos

Job description

Overall Mandate

To ensure the efficient functioning of the Bulk Food department, providing customers with the best quality produce, ensuring courteous and timely customer service.

Duties and Responsibilities

• To direct and supervise all Bulk Foods staff to secure efficient and courteous customer service
• To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times
• To maximize sales and gross profit, ensuring sales’ goals and budgets are met
• Responsible for ordering, receiving, inventory and display of merchandise
• To hire all part-time staff and train new employees
• To schedule all Bulk Foods clerks ensuring the strict control of wage costs
• To interpret and administer Company policy and ensure compliance with the union contract
• To ensure the maintenance of equipment as well as the safety and sanitation of the department
• To ensure that Food Safety and Government Legislation and Regulations are maintained at all times
• Other duties as assigned

The Ideal Candidate Would Possess

• Flexibility to work a variety of hours which include days, evenings, night shifts, and weekends
• Ability to work in a fast-paced environment under pressure
• Physical manual labour required, must be able to lift up to 50lbs working within safety guidelines, and able to stand for long periods of time
• Knowledge of Elvis, BDR Receiving, Telxon, EDI ordering processes, and Kronos
• Knowledge of Word and Excel an asset
• Three to five years’ experience in the retail industry and fresh food industry an asset
• Prior management experience a definite asset
• Excellent communication and interpersonal skills
• Minimum Grade 12 Diploma

How You’ll Succeed

At Fortinos, we attribute our success to preserving our core values: super fresh foods, well-trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

We are committed to creating a diverse and inclusive workplace.

NOTE

The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.