Building Services Engineer

Serco Limited; Hampshire; On-site; CAD 64,000 - 83,000; Full time

Job summary

A leading facilities management company in Hampshire seeks a Building Services Engineer to deliver planned and reactive maintenance. Responsibilities include fault-finding on electrical systems, conducting statutory inspections, and supporting asset management. The ideal candidate should have qualifications such as being a qualified electrician and possess IT skills. Benefits include competitive salary, pension scheme, and extensive training opportunities.

Benefits

Competitive salaries with annual reviews

Contributory pension scheme

25 days' annual leave plus bank holidays

Employee Assistance Programme

Discounts across retailers

Qualifications

• Qualified Electrician with 18th Edition desirable.
• Possess Inspection and Test 2391/2.
• Must be able to gain SC Security Clearance.

Responsibilities

• Deliver maintenance across Hard and Soft FM systems.
• Fault-find and maintain electrical systems.
• Support asset management and condition surveys.

Skills

Qualified Electrician

IT skills

First Aid at Work

Education

BTEC National Diploma or City and Guilds

Tools

CAFM system

Diagnostic tools

IPAF 3a/b license

Job description

Serco Limited

Building Services Engineer, Bordon, Hampshire, GU35 9JA (Permanent, Full Time)

Working hours: 39 hours (8 am - 5 pm Monday-Thursday, 8 am - 4 pm Friday)

Competitive salary plus benefits.

Responsibilities

• Deliver first and second‑line planned and reactive maintenance across Hard and Soft FM systems using the CAFM system for scheduling, prioritisation and record‑keeping.
• Maintain and fault‑find on electrical systems (LV; HV liaison), mechanical plant, BMS, UPS/generators, fire alarms and suppression, emergency lighting, CCTV, access control, and water hygiene systems (including legionella controls).
• Act as an Authorised Person (AP) under JSP375 and Serco Safe Systems of Work: issue, control and close permits‑to‑work; manage isolations; ensure safe handover and reinstatement.
• Carry out statutory and mandatory inspections, testing and calibration; record results; and remedy defects to maintain compliance with relevant standards and contract requirements.
• Perform risk assessments and method statements (RAMS) for tasks; ensure all activities are completed safely with appropriate PPE and tooling.
• Coordinate and supervise Serco‑approved subcontractors for specialist systems; review reports and certificates; verify quality and compliance; and close out actions.
• Support the Site FM Manager with asset management: condition surveys, lifecycle planning, and spares/stock control.
• Respond to out‑of‑hours incidents as part of the FM on‑call rota; triage, make‑safe, restore service where practicable, and escalatate in line with incident management processes.
• Use diagnostic tools and manufacturer software for BMS/UPS/CCTV/fire systems to identify root causes and implement corrective actions.
• Ensure accurate and timely documentation: work orders, permits, test records, drawings/mark‑ups, O&M updates, and compliance logs.
• Support internal and external audits (H&S, compliance, quality, security) and implement corrective/preventive actions.
• Contribute to continuous improvement: propose optimisations to PM routines, energy efficiency opportunities, and reliability improvements.
• Maintain professional communication with customers and stakeholders; meet SLAs/KPIs; and provide clear updates on works and risks.
• Any other reasonable task as requested by the Site FM Manager or Contract Manager.

Qualifications & Requirements

• Qualified Electrician (18th Edition desirable).
• Inspection and test 2391/2 (training will be provided if not held).
• Engineering qualification to BTEC National Diploma or City and Guilds.
• First Aid at Work.
• Authorised person in electrical, mechanical (training will be provided if not held).
• Must be able to gain SC Security Clearance.
• A valid driving licence for car and van.
• IPAF 3a/b licence (Desirable – training will be provided if not held).
• A good level of IT and MS Office skills.

Benefits

• Competitive salaries with annual reviews.
• Up to 6% contributory pension scheme.
• 25 days' annual leave plus bank holidays.
• Training and development: wide range of learning opportunities, funding for qualifications and apprenticeships, mentoring, internal progression focus.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, SimplyHealth cash plans, 30% off at Serco‑managed leisure centres.
• Discounts: Save across ~1,000 retailers, food, clothing, entertainment, travel.
• Employee networks: dedicated networks for support, sharing, networking.
• Charity: paid volunteering day each year; ability to donate to favourite charity tax‑free via Payroll Giving Scheme.