Building Manager (contract)

PETERSON GROUP PROPERTI; Burnaby; On-site; CAD 55,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Great benefits

Job summary

Peterson Group Properties is seeking a Building Manager to oversee daily operations of an established Burnaby residential property. You will act as the on-site tenant contact, ensuring building care, security, and tenant focus, while coordinating with the Property Manager and mobile staff.

The ideal candidate has 1–2 years in building ops, strong customer service, and the ability to handle physically demanding tasks. Live-in option may be discussed during recruitment.

Qualifications

• High school diploma or equivalent.
• 1–2 years of related experience in building operations, residential property management, customer service, administration, maintenance, or similar hands-on environments.
• Strong customer service and communication skills for positive tenant relations.
• Comfort with physically demanding tasks and long periods of standing.
• Working knowledge of Microsoft Office and basic rent collection administration; familiarity with BC Residential Tenancy Act is a plus.
• Attention to detail, sound judgment, and proactive, solution-focused approach.

Responsibilities

• Provide prompt, fair, and professional tenant service and escalate to the Property Manager as needed.
• Maintain positive tenant relations and document complaints and incidents.
• Support suite turnover, including cleaning, access coordination, and move-in/move-out inspections.
• Perform routine cleaning and walk-throughs to keep common areas safe and clean.
• Complete minor maintenance within scope, such as lights, painting, caulking, and lock changes.
• Coordinate contractors and trades per approvals and site procedures.
• Maintain daily notes of issues, tasks, and deficiencies and monitor supplies and security systems.
• Assist with property administration, notices, parking/storage records, and FOB troubleshooting.
• Support rent collection and follow up on outstanding payments as directed.
• Provide on-call emergency response and represent Peterson professionally with tenants and teams.

Job description

Salary Range: $55,000.00 To $58,000.00 Annually

We are a Canadian real estate developer and investment group with a diversified portfolio spanning residential, commercial, and hospitality assets across North America. With over 65 years of experience and more than 23 million square feet owned, managed, or in development, we bring an integrated approach to creating places that endure. Guided by a commitment to making a meaningful difference, we build relationships that shape communities and drive long-term value. Our business spans development, investment, property management, and capital partnerships—each grounded in a shared purpose and a values-led culture defined by integrity, entrepreneurship, and respect. From a single building on Alberni Street to a growing portfolio of transformative projects, we continue to evolve while staying true to our roots as a family-led company. As we look ahead, we remain focused on enhancing life from within—creating spaces, experiences, and partnerships that stand the test of time.

The Building Manager is responsible for the daily operations and care of an established residential rental property in Burnaby, serving as the on-site point of contact for tenants and helping ensure the building is well-maintained, secure, and tenant-focused. This role supports a broad range of activities, including tenant service, suite turnover, routine cleaning, minor maintenance, inspections, access coordination, rent collection support, basic property administration, and emergency response or on-call support as required. As this is an older building, the role is well suited to someone practical, observant, and hands-on, with pride in preventative upkeep and day-to-day building care. The Building Manager works closely with the Property Manager and mobile support staff for more complex issues, special projects, and escalations. Depending on operational needs and the successful candidate’s circumstances, a live-in arrangement may be available and can be discussed during the recruitment process.

Key Responsibilities

• Provide prompt, fair, and professional tenant service, responding to day-to-day requests and escalating matters to the Property Manager as appropriate.
• Maintain positive tenant relations and document complaints, building issues, emergencies, and after-hours incidents when applicable.
• Support suite turnover activities, including preparing suites for showings and move-ins, completing turnover cleaning, coordinating access, and assisting with move-in/move-out inspections.
• Perform routine cleaning, litter pick-up, and property walk-throughs to help maintain common areas, exterior walkways, entrances, parking areas, and service spaces in clean and safe condition.
• Complete minor maintenance and repairs within scope, training, and site procedures, such as light bulbs, painting and touch-ups, caulking, lock changes, and patching.
• Coordinate contractors and trades as required, following approval, budget, procurement, and site procedures.
• Maintain a daily log of notable issues, completed tasks, incidents, and deficiencies, and help monitor supplies, security footage, and building systems.
• Assist with property administration, including approved notices, tenant correspondence, parking and storage records, amenity or elevator bookings, incident reports, contact lists, SDS records, entry phone systems, and FOB troubleshooting.
• Support rent collection administration, including receiving cheques, tracking accounts receivable, and following up on outstanding or NSF payments as directed.
• Provide emergency response and on-call support as required, and represent Peterson professionally with tenants, trades, and internal teams.

What You Bring

• High school diploma or equivalent, with 1 to 2 years of related experience in building operations, residential property management, customer service, administration, maintenance, or another hands-on service environment.
• Strong customer service and communication skills, with the ability to build positive relationships and respond calmly and professionally in urgent, sensitive, or high-pressure situations.
• Comfort performing physically demanding and repetitive tasks, including lifting, carrying, pushing, pulling, bending, and standing for extended periods.
• Working knowledge of Microsoft Office, accurate record keeping, and general understanding of rent collection administration, basic accounting principles, and British Columbia’s Residential Tenancy Act, or the ability to learn quickly.
• Strong attention to detail, sound judgement, maturity, tact, and a proactive, solution-focused approach when working independently or sharing recommendations with management.

We are an equal opportunity employer.

Start challenging yourself today in an environment that embraces diversity and rewards innovation with competitive pay and great benefits.

While we thank all candidates for their interest in joining our team, we will only contact those short-listed for an interview.