Building Application Technician (Contract)

Njoyn; Vaughan; On-site; CAD 45,000 - 60,000; Full time

Job summary

The City of Vaughan is seeking a Contract Building Permit Clerk to review and verify construction permit applications for completeness and accuracy. You will populate the AMANDA system and assist with related documentation, invoicing, and resubmissions.

You will also provide frontline customer service at the counter, on the phone, and via email, guiding applicants and addressing inquiries with strong interpersonal skills.

Qualifications

• Three year college diploma or university degree in Civil/Architectural Technology.
• Municipal experience, or equivalent, with public interactions.
• Knowledge of Building Code Act and Regulations preferred.

Responsibilities

• Review and verify construction permit applications for completeness.
• Populate AMANDA management system and assist with invoicing and submissions.
• Provide front line customer service for permit inquiries and status updates.

Skills

Customer service

Public service

Communication

Interpersonal skills

Education

Civil/Architectural Tech Diploma

Tools

AMANDA

Bluebeam

Job description

JD#: CT352

Job Number: J0826-0816

Job Type: Contract

Job Category: Building Inspections

Number Of Positions: 1

Date Posted: September 8, 2026

Closing Date: September 22, 2026

Hours of work: 35

Schedule: Monday to Friday

Union: CUPE 905 FT Clerical and Technical

Vaughan is one of Canada's fastest-growing cities. Its emerging downtown, the Vaughan Metropolitan Centre; Canada’s first smart hospital, the Cortellucci Vaughan Hospital; and the 900-acre North Maple Regional Park continue to generate momentum and excitement. Be part of something amazing and build your career at the City of Vaughan!
The City is an equal-opportunity employer and a forward-looking municipality that is committed to fostering a dynamic workplace that is diverse, inclusive and welcoming. As an award-winning organization for its employment and diversity and inclusivity practices, the City is focused on providing its employees with a thriving professional environment that leverages flexible work arrangements, a family-focused benefits package emphasizing work-life balance, learning and growth opportunities, and a place where collaboration and teamwork are valued.
Excellence demands brilliant personalities, visionary thinking and a passion for public service. Vaughan is your place to grow.

Position Overview

Responsible for receiving, reviewing and verifying all construction types of building permit applications for completeness. Validates information presented including address, legal description, scope of work, applicant and owner to ensure accuracy and completeness. Populates AMANDA application management system in relation to building permits. Delivers department’s front line customer service, including acting as a primary contact for both internal and external clients. Provides assistance to plans review with regards to plan mark ups.

Processing of Applications

• Receives, reviews, verifies information and processes all construction types of building permit applications and supporting documentation to ensure completeness of building permit application.
• Validates information presented including address, legal description, scope of work, applicant and owner to ensure accuracy and completeness.
• Populates AMANDA management information system in relation to building permit submissions.
• Assists in processing files, including but not limited to, document resubmissions, preparations to issue permits, invoicing etc.
• Provide assistance to plans examiners with plan mark ups in both digital and paper formats.

Customer Service

• Communicates with applicants regarding permit status and deficiencies; indexes, classifies and catalogues permit applications.
• Serves front counter clients, telephone and email enquiries relating to building permit application enquiries (i.e. assisting with providing information, providing guidance on website and portal, etc). Directs enquiries to the appropriate sections of the Department.
• Provides status report of any/all building permits to staff and the public.

Continuous Business Improvement and Other Duties

• Participates in AMANDA related tasks and projects, as required, and provides input on business improvements and efficiency.
• Provides functional guidance and training, as required, for staff related to this position.
• Contributes to development and updating of procedures and practice manuals applicable to this position.
• Performs other related tasks and projects, as assigned, which are in accordance with job responsibilities or necessary for department and corporate objectives.
• Responsible for ensuring compliance with the Occupational Health and Safety Act and Regulations and the corporate Occupational Health and Safety Policy and related procedures.

Qualifications and Experience

• Three (3) year Community College Diploma or University degree in Civil Engineering Technology or Architectural Technology.
• Minimum six (6) months related municipal experience or suitable equivalent including working with the public on a regular basis.
• Recognized knowledge of Building Code Act and Building Code Regulations.
• Membership in a Canadian professional organization considered an asset (e.g. OAA, PEO, OACETT, M.A.A.T.O. ARIDO, ACHI, Construction Trade Associations, OBOA).
• Proficient written and verbal communications skills, and strong interpersonal and public relations skills. Able to work cooperatively with team members and excellent organizational and analytical skills.
• Computer skills in Microsoft Office Suite (WORD, EXCEL, OUTLOOK, email). Proficient in AMANDA data management software and Bluebeam digital review software are considered assets.
• A valid Ontario 'G' driver's license, in good standing, with access to a reliable vehicle for corporate use.
• Knowledge of and demonstrated ability in the City's core competencies, as well as relevant departmental functional competencies.

Working Conditions

• Standard office environment.
• Ability to work outside normal business hours, as required, and in accordance with the Collective Agreement.
• Ability to deal with difficult and confrontational clients.

Please note that only candidates selected for interviews will be contacted.

The City of Vaughan is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The City of Vaughan is also committed to providing accommodations for people with disabilities. Please contact [e-mail] if you require an accommodation, and we will work with you to meet your needs.